Rice Companies is looking for a Service Sales Manager to join the team at our Glencoe, MN location. The Service Sales Manager is responsible for lead generation and completing sales, location Service department personnel management & leadership, along with providing excellent Customer communication and satisfaction.
Duties and Responsibilities:
- Presents and maintains a professional appearance and demeanor throughout daily interactions with, owners, customers, and Rice Companies personnel.
- Generate leads through, but not limited to sales calls, networking, marketing campaigns, emails, existing clients and references
- Reviews repairs or projects, produces accurate estimates, proposals, while preparing final invoicing and collecting past due invoices for clients
- Manage location Service department operations and personnel
- Follow up on proposals and close sales for Service Carpenters to complete the work
- Maintains organization's effectiveness and efficiency by defining, delivering and supporting strategic plans for implementing new Service programs or offerings set forth
- Works closely with Management on scheduling of approved work and communication with clients on the schedule and progress of work
- Accomplishes financial objectives by forecasting Sales, CRM reporting, and identifying improvements required
- Maintain quality service by enforcing organizational standards
- Contributes to team effort by accomplishing related results as needed
- Orders incidentals and stores or stages proactively to have ready for Rice Companies labor.
- Builds and maintains effective relationships with customers, owners, subcontractors, suppliers, and other Rice Companies employees.
Qualifications:
- Five (5) years of progressively responsible, broad-based, commercial construction sales experience and/or commercial or industrial business to business distribution sales experience
- Self-starter, highly motivated and goal-oriented individual with leadership and salesmanship skills
- Possess ability to schedule and multi-task in a Microsoft Office environment
- Ability to lead and provide direction to others
- Valid driver's license
Personal Characteristics:
- Must be proactive and skilled in detailed follow-up. We strive to work in a fast-paced environment where team members will be expected to carry the load for many of the initiatives associated with the job responsibilities
- Must be able to handle multiple projects concurrently and work independently with minimal supervision
- Outstanding interpersonal skills coupled with strong written and oral communication skills are desired. An ability to interact with Customers on a professional and representative manner is a must.
Benefits:
With competitive pay, family-forward benefits and a little fun mixed in, Rice Companies works to build a team that's second to none.
- Medical and Dental Insurance (select employee-only premiums are 100% company paid)
- Life Insurance
- 401K w/Employer Match
- Paid Time Off (PTO)
- Paid Holidays
- Career Training and Development
The anticipated annual salary range for this position is $66,000.00 - $120,000.00 depending on experience.