Service Sales Representative

About Us

We provide industry-leading, end-to-end fire protection, mechanical, and HVAC services. Our skilled tradespeople work in virtually every market across the nation.

Job Summary

About Us: S.A. Comunale has been a local industry leader for end-to-end mechanical, fire protection and HVAC services for nearly 100 years. We offer our clients significant financial strength, unmatched bonding capability, an award-winning safety program, and large-scale purchasing power. With 15 locations and over 1,300 employees, including 651 skilled tradesmen throughout Ohio, Pennsylvania, New Jersey, Maryland, and West Virginia, S.A. Comunale can work in virtually every market sector and facility type.

Click the link below to watch a short video about S.A. Comunale. comunale.com/application/files/5717/5459/5043/Sprinkler_Highlight_Vide_LoRes.mp4

Job Title: Service Sales Representative

The primary function of this role is to sell service contracts. The responsibilities of a Service Sales Representative include:

• Promoting and selling Fire Sprinkler services and small Fire Sprinkler installation projects or remodels to contractors and end users within an assigned territory and accounts.
• Establishing contact with prospects and qualifying potential buyers of new construction and service work by scheduling sales calls, following up with leads, and utilizing marketing strategies.
• Building new business associates/relationships and growing the sprinkler service business.
• Working in a fast-paced multi-tasked environment with a focus towards sales and customer service.
• Traveling to potential/existing customer sites.

Essential Duties / Responsibilities:

• Responsible for the identification, selection, and development of new and existing customer accounts.
• Responsible for establishing and maintaining effective communication with customers, ensuring their satisfaction with our products and services at all times.
• Ensuring contractual obligations are met and actively participating in quickly resolving customer problems.
• Quoting to customers for service and any follow-up impairments.
• Growing service base by selling commercial service products & solutions to new and existing customers, including:
• Repair service
• Modernization
• Service agreements
• Working with other branch personnel to ensure great customer service from the order to the delivery and beyond.
• Performing customer surveys as required/requested.
• Developing and maintaining vendor relations.
• Obtaining all licensing required to perform job function, as applicable.
• Obtaining manufacturers' certifications required to perform job function, as applicable.
• Completing proper scheduling and execution of monthly calls as assigned by management.
• Executing all Company processes and completing all required paperwork accurately and in a timely manner.
• Continually enhancing sales skills and product knowledge in order to promote a professional image in the field.
• Reading architectural and mechanical drawings and determining proper sprinkler locations for new construction and remodel projects.
• Traveling to customer and job sites as required.

Qualifications:

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education / Work Experience:

• High School Diploma or GED is required.
• 2+ years of experience selling service contracts in the Fire Protection industry is required.
• Working knowledge of NFPA 13 and 25 is required.
• Knowledge of industry standard practices for service and inspection is required.
• Valid drivers license and excellent driving record is required.

Computer Skills:

• Significant experience with Microsoft Office applications (e.g., Word, Excel, PowerPoint).

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success.

Equal Opportunity Employer/Veterans/Disabled.

Notice to prospective employees:

There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success.

Equal Opportunity Employer/Veterans/Disabled

Affirmative Action Policy

Please review our Affirmative Action Policy.

Notice to Prospective Employees

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.