Administrative Skills, Customer Support/Service, Data Entry, Detail Oriented, Documentation, High School Diploma, Keyboards, Maintain Compliance, Microsoft Excel, Microsoft Office, Multitasking, Organizational Skills, Problem Solving Skills, Process Development, Record Keeping, Regulatory Compliance, Team Player, Time Management
Job Title: Service Solutions Representative
Job Duration: 3 months (possible extension)
Job Location:Clifton, NJ 07012
Shift:Monday–Friday, 8:30 AM – 5:00 PM (Eastern Time)
Pay rate: $18.39/hr.
Job Description- Responsible for problem solving, investigating, and resolving service-related issues using internal systems.
- Performs data entry tasks with a high level of accuracy and attention to detail.
- Works with internal systems to establish and process new accounts.
- Communicates with various internal departments to ensure smooth workflow and resolution of requests.
- Handles client information in a confidential manner, ensuring compliance with privacy standards.
- Maintains accurate records and documentation related to account processing.
- Demonstrates strong organizational skills and the ability to manage multiple tasks independently.
- Supports process efficiency and maintains a professional and positive work approach.
Requirements- High school diploma or equivalent required.
- Previous experience in data entry or administrative/support roles preferred.
- Basic experience with Microsoft Office, especially Excel.
- Ability to work independently with minimal supervision.
- Strong attention to detail and organizational skills.
- Ability to handle confidential client information appropriately.
Skills- Data entry and keyboard proficiency
- Strong problem-solving and investigative skills
- Excel and Microsoft Office proficiency
- Organizational and time management skills
- Communication and teamwork with internal departments
- Customer/client service mindset
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Integrated Resources, Inc