Service Supply Chain Planning and Procurement Analyst

Pay Range : $40/hr to $50/hr. - Managing daily customer backlog by providing recovery dates based on supply plans and by working

with OEMs

• Reviewing weekly new-buy and repair supply requirements by analyzing output from supply-planning

systems

• Placing purchase orders and working with OEMs to expedite supply in case of demand upside within

lead times

• Maintaining planning parameters in the supply-planning system to ensure smooth weekly supply

planning and execution, and publishing the weekly Care MPS to multiple OEMs

• Proactively ensuring availability of materials in the supply chain, maintaining inventory, and resolving

materials shortages

• Achieving key inventory metrics by overseeing master production schedules while ensuring compliance

with materials requirements

• Working with downstream customers to provide the highest level of customer service and

responsiveness

• Resolving labor and/or materials shortages, backlogs, and other potential schedule interruptions
• Working cross-functionally with internal partners to ensure fulfillment of product demand,

communicating directly with vendors and key stakeholders on possible product problems

• Resolving shipping and scheduling problems, business plans, and forecasts for assigned product lines
• Managing full PO lifecycle including PO creation, past-due management, PO takeovers, price

management, and quantity changes

• Managing and resolving SEMS (warehouse-to-buyer escalation management tool) tickets in a timely

manner

• Investigating and resolving invoice discrepancies with vendors and internal finance partners
• Driving backlog-management activities including Wrike pack/part-wash requests, substitution requests,

and managing warehouse PO receipt escalations

• Managing RC inventory levels and collaborating cross-functionally with RC warehouse and planning

teams to ensure operational efficiency

• Coordinating order processing for OEM and broker component sales, ensuring orders are received,

tracked, and executed accurately and efficiently

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