Compensation and Benefits, Corporate Policies, Customer Relations, Customer Support/Service, Driver's License, Hand Tools, Identify Issues, Inventory Management, Licensing, Maintenance - HVAC, On Call, Regulations, Safety Codes, Soldering, Test Equipment, Testing, Time Management, Vehicle Driving
“Turn Great Service Into Great Earnings" $24 to $36 an hour depending on experience
Become a Trusted Advisor. Build a Career You’re Proud Of!
Service Technician - Propane
Position Summary:
Bourne's Energy is looking for customer-focused Service Technicians to install and repair residential and commercial propane and/or oil burner equipment and appliances while ensuring a high level of customer service. In this role, you’re not just fixing equipment—you’re delivering safety, comfort, and peace of mind. You’ll be a key part of our commitment to exceptional service and our Brand Promise, Guarantees, and Pledges. If you take pride in your craft, value customer relationships, and want to grow your technical skills, we want to hear from you.
Essential Functions:
- Installs, trouble-shoots and repairs oil and/or propane heating systems in accordance with applicable codes, safety regulations and Dead River Company policies.
- Performs efficiency tests, tune-ups, and contract service inspections.
- Eliminates call-backs and reduces liability by ensuring that all work is performed safely and accurately.
- Promotes image as a trusted advisor through a neat appearance, clean uniform and timely, safe and courteous service.
- Promotes Dead River company products and services. Advises customers on best options for specific needs.
- Maintains a neat and orderly service vehicle. Ensures that all tools and equipment are in safe operating condition
- Immediately records and reports parts and labor for service calls in accordance with company procedures. Maintains and tracks parts inventories in service vehicle.
- Participates in night and weekend on-call schedule as necessary.
- Reports all accidents, spills, and liability claims.
- Performs propane Gas-check inspections according to applicable codes and company policy without supervision. (Propane technicians)
Highly Competitive Compensation and Industry Leading Benefits- Paid weekly!
- Extensive benefits with competitive premiums for both employees & family
- 401K with company match
- Employee Discounts for your home
- Generous sign-on bonus
- 3 weeks paid time off + 10 paid holidays
- Uniform and boot allowances
- Shortened summer hours
- Veteran's Day paid holiday for active military and veterans
- Tuition reimbursement
- Opportunity for growth & advancement
Education:
A high school diploma or equivalent is required. Technical school training is preferred. Contacts: Technicians regularly interact with customers, other employees (dispatchers, other technicians, drivers, and office personnel) and equipment and parts supply vendors.
Experience:
- Apprentice – Will have successfully completed oil burner training course or CETP program.
- Journeyman – Will have at least one year of relevant oil and/or propane service experience.
- Master – Will have two or more years of relevant oil and/or propane service experience
Certification, Licensing, and Testing:
- Apprentice, Journeyman or Master designation licensing is necessary in states where required.
- Applicable propane CETP certification is required for propane technicians.
- All technicians must be able to pass a pre-employment physical.
- All technicians must have a valid motor vehicle drivers’ license. Driving record is reviewed at employment, and annually thereafter, and must meet company standards.
Equipment Used:
Industry related equipment including all types of hand tools, testing equipment, threading equipment, soldering torch, power tools, along with appropriate gauges and meters.