Service Technician 2

Position Summary:

As a Service Technician 2, you are a multi-faceted maintenance professional with proven success providing quality service in a timely manner to our residents and community. Each day, you will both work in vacant apartments and occupied apartments, performing tasks including painting, drywall repairs and executing maintenance repairs requested by the company. In addition, this role is responsible for conducting efficient daily maintenance tasks while increasing the asset value and integrity of your community. You are skilled and efficient and are able to handle complex maintenance repairs on appliances and building systems. A successful Service Technician 2 is able to manage their time effectively, is detail oriented, a trustworthy team player, and takes pride in their work. In addition, this position needs to be accountable and attentive to provide excellent customer service skills when interacting with residents, associates and vendors.

Primary Responsibilities:

• Prepare all vacant apartments for occupancy including but not limited to: painting, drywall repair, trash out, mechanical, plumbing, and electrical repairs
• Independently perform system repairs on electrical, plumbing, hot water heaters, HVAC systems, appliances, etc.
• Perform detailed work with carpentry, drywall repairs and interior/exterior painting, etc.
• Distinguish when full-paint or touch-up paint is needed, as well as knowledge and ability to identify correct paint sheen and color
• Independently perform repairs on plank, vinyl and carpet flooring
• Perform service requests for residents daily and timely with minimum supervision or assistance
• Perform system repairs on electrical, plumbing, boilers, hot water heaters, HVAC systems, appliances, etc. with minimum assistance
• Perform detailed work with carpentry, drywall repairs and interior/exterior painting, etc.
• Identify and perform preventative maintenance as assigned
• Clean pools as directed, monitor chemical balance, maintain logs as required by city ordinances, when applicable
• Perform daily grounds maintenance, including trash removal, pet waste disposal, maintaining pet waste stations, sweeping walkways, and snow removal, where applicable
• Participate in property improvements and preventive maintenance scheduled tasks, promptly
• Must utilize Weidner issued cell phone and specified apps as part of your daily role
• Must use personal vehicle to go between properties as assigned during work hours
• Must take part in the on-call rotation, as scheduled
• Willing and able to help any maintenance or service team as needed

Qualifications:

• 3-5 years maintenance experience required
• 3-5 years of painting and drywall repairs required
• High degree of mechanical aptitude required
• Able to lift and carry up to 80 pounds/36.3 kilograms, climb ladders and climb multiple flights of stairs at a time
• Able to use appliance dolly, push/pull up to 200 pounds/90.7 kilograms
• Able to work outdoors in all weather conditions
• Able to be on feet constantly for entire work shift, if applicable
• Knowledge of electrical, plumbing, carpentry, swimming pool maintenance, appliances, building systems, irrigation systems, and HVAC systems
• Complete tasks in a safe and efficient manner
• Ability to work in a fast-paced environment with strong motivation to learn & contribute on a daily basis
• Able to give professional directions clearly in person, over the phone, email, and text
• Experienced in Microsoft products preferred (Word, Excel, PowerPoint and Outlook)
• Yardi and Paycom experience preferred; Willing and able to learn new software programs
• Follow Weidner's Mission, Vision and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/province, and federal laws
• Prompt, regular attendance; wear company dress code/uniform & maintain professional appearance at all times
• Work effectively and cooperatively in a team environment and/or independently
• Ability to work overtime as requested
• Willing and able to be assigned to other Weidner properties as needed
• Working knowledge of English; detail oriented, well organized
• Driver's license, vehicle and vehicle insurance must be valid and unexpired at all times and match the country in which associate will work

Benefits & Perks -

At Weidner Apartment Homes, we value our team members and offer a comprehensive benefits package designed to support your health, financial well-being, and career growth. Eligible on-site employees enjoy:

Health & Wellness

• Medical, Dental, and Vision Insurance
• Employer-paid Basic Life Insurance
• Employee Assistance Program (EAP) providing confidential support for personal, financial, and legal matters; up to three sessions at no cost

Financial Benefits

• 401(k) Retirement Plan with company match of up to 4% of your eligible income
• Opportunities to earn leasing commissions and/or semi-annual performance-based bonuses (position dependent) tied to community performance

Time Away from Work

• Vacation accrual, with no usage waiting period upon accrual
• Sick time accrual, with accrued time usage eligibility after 60 days of employment
• Nine company-designated paid holidays annually

Housing Benefits

• Employee apartment discount available at Weidner communities, subject to availability and community guidelines

Workplace Support

• Company-provided maintenance uniforms

Career Development

• Continuing education reimbursement program, up to $2,500 per year for approved courses or certifications
• Opportunities for professional growth and advancement within a nationally recognized property management company