Service Technician and Warehouseman

Window World

  • Jackson, Tennessee
  • 2 days ago
  • $16 Per Hour
Want to know if you’re a fit?
Upload your resume and let our AI show you.

Skills

  • Customer Experienceunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Energy Efficiencyunmatched
  • Establish Prioritiesunmatched
  • Housekeeping/Cleaningunmatched
  • Maintenance Servicesunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Problem Solving Skillsunmatched
  • Remodelingunmatched
  • Resolve Customer Issuesunmatched
  • Salesunmatched
  • Standard Operating Procedures (SOP)unmatched
  • Time Managementunmatched
  • Warehousingunmatched

Description

Benefits:
  • Paid time off
Benefits/Perks
  • Competitive, weekly pay.
  • Flexible hours.
  • Organized warehouse for easy pickup of products and materials.
  • Paid time off.
  • Paid Holidays.
  • Family culture.
Company Overview
Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array of residential exterior remodeling products. Our energy-efficient products are backed by industry-leading warranties, and we offer exceptional attention to detail and customer care. Our mission is simple: to combine exceptional quality and workmanship with superior service at affordable prices.
Job Summary
Window World Customer Service Representatives (CSR) will work with both current and potential customers in a variety of tasks. 
Responsibilities 
  • Maintain strong knowledge of products, policies, and services of the organization.
  • Resolve customer issues by determining cause of problem, facilitating a resolution, and timely following up with customers.
  • Follow standard operating procedures.
  • Prepare customer service call reports for management.
  • Maintain a well-organized and professional workspace.
  • To work with existing customers regarding any service issues.  For example, Replacing sashes or replacing defective locks.
  • Responsible for keeping the warehouse clean and unload all incoming products and keep them organized in the warehouse. 
Qualifications
  • Strong work ethic and detail-oriented.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Excellent customer service skills including active listening, critical thinking, and desire to resolve customer concerns.
  • Positive, upbeat attitude and ability to work on a team.
Compensation: $16.00 per hour

Numbers & Facts

LocationJackson, Tennessee

Similar Jobs

See more jobs