Skills

Blowersunmatched

Customer Satisfactionunmatched

Distribution Channelunmatched

Electricityunmatched

Hydraulic Engineeringunmatched

Insuranceunmatched

Maintenance Servicesunmatched

Pumpsunmatched

Schedule Developmentunmatched

Single Sign-On (SSO)unmatched

Time Managementunmatched

Water Quality Testingunmatched

Description

Service Tech:

OVERVIEW: The Marine/Service Technician is responsible for the repair and overhaul of boats, machinery and trailers.
KEY TASKS:

Examine boat and discuss the nature and extent of damage or malfunction with the service advisor or customer.
Perform diagnostics and repair of all types of marine engines and transmissions/drives/generators.
Perform mechanical repair work such as:
- remove engine, transom or outdrive
- disassemble unit and inspect parts for wear
- overhaul or replace carburetors, blowers, generators, distributors, starters, pumps, electrical and fuel systems
- rebuild parts such as engine cylinder blocks
- rewire ignition system, lights and instrument panel
- replace and adjust taillights
- install and repair accessories such as radios, heaters, mirrors, and windshield wipers
Operate a hydraulic jack or hoist as needed.
Advise customers and/or insurance adjusters as to necessary repairs.
Complete repair work utilizing service scheduler and SSOs within the established timeframe
Ensure all warranty work is completed according to manufactures and company guidelines
Safely operate company and customer vessels during diagnostic water testing operations
Maintain companies tools in good condition and according to guidelines
Other duties as assigned

KEY RESULT AREAS:

Internal/external customer satisfaction/FANS
Timely and accurate completion of work
Maintain 100% productivity

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