Service Technician

Service

Service Technician

Charlotte

Security 101 - Charlotte is now recruiting for a Commercial Security Service Technician that has experience servicing commercial security devices primarily IP network systems and overall security systems for new construction projects and modifications for existing security systems.

Salary:

Starting hourly wage ranges from $35.00 to $42.00, non-exempt, commensurate with skills, product knowledge and experience.

Benefits:

Our benefits include medical, dental, vision, prescription coverage, 401(k) plan, paid holidays, PTO and more. We will also provide you with a cell phone, laptop, and work vehicle.

Skills/Abilities:

• Must have a minimum of 3 years' experience servicing and programming commercial access control, IP-based video systems and intrusion alarm systems.
• Must have a minimum of 3 years' experience in troubleshooting and programming networked access control and IP video systems, including working on the customer's network.
• Alternative experience such as a multi-site Network Support Specialist or similar.
• Ability to support customer systems via remote diagnostics with professionalism.
• Knowledge and practical experience with the internet and networking is essential.
• Must be able to work independently and resolve problems to our customer's satisfaction.
• Must possess a valid driving license and clean MVR.

Current certification or proficiency in one of the following is a plus:

• Access Control: Genetec, Software House, Lenel/S2, RS2, OpenPath.
• Video: Axis, Exacq, Milestone, Genetec, Avigilon, Hanwha, IPConfigure.
• Locking Hardware: Mechanical/Electromechanical, Assa Abloy, Schlage, Von Duprin, etc.

Security 101 will invest in training for the right candidate.

Responsibilities:

• Servicing, troubleshooting, programming, and testing enterprise security systems with minimal supervision.
• System knowledge of access control, IP video surveillance, intrusion, and visitor management, preferred.
• Troubleshooting and programming networked IP video systems.
• Troubleshooting and programming networked access control.
• Servicing commercial intrusion alarm systems and other IoT connected systems.
• Providing fanatical customer service when dealing with customers.

Education:

• High School (or GED) minimum requirement
• Electronics training from a Technical School or Military training in electronics or communications (preferred)

Security 101 is a DFWP and EOE. Our employees work in a motivating, team-oriented work environment. #LI-DNI