Service Technician

Cleaning Technologies Group
  • Cincinnati, Ohio
    4 days ago

    Job Description

    Position: Service Technician
    Location: Office-based with travel (20–30%)
    Department: Technical Service
    ‍Reports To: Technical Service Manager
    Employment Type: Full-time | Hourly | Non-Exempt
     
    Are You Ready to Get Hands-On with Cutting-Edge Industrial Technology?
    We're looking for a Service Technician who’s passionate about problem-solving, enjoys working with their hands, and thrives in a high-tech, customer-focused environment. If you're a tech-savvy professional with a knack for diagnostics and a desire to travel, this is the opportunity for you!
     
    As part of our Technical Service Team, you'll be the go-to expert for equipment repair, installations, and support. Your work will directly impact customer success and product performance across a variety of industries.
     
    What You’ll Be Doing:
    Repairing, modifying, testing, and installing complex industrial equipment
    Handling customer service requests and technical support inquiries
    Logging and managing service calls, orders, and customer data
    Keeping detailed records in our ERP and service databases
    Preparing reports and documentation with precision and timeliness
    Coordinating travel and visiting customer sites across the U.S. and abroad
    Collaborating with teams to solve real-world technical challenges
    Taking on additional technical and service-related tasks as needed
     
    What You Bring to the Table (aka Minimum Requirements):
    Associate’s degree in Electrical or Mechanical Technology — or equivalent hands-on experience
    2+ years in an industrial/technical environment
    Working knowledge of PLCs, electronics, and printed circuit board diagnostics
    Strong computer skills, including databases, Microsoft Office, and ERP software
    A passion for learning new tools, systems, and technologies
    Great communication skills — written, verbal, and in front of a group
    Valid driver’s license and the ability to travel internationally (passport-ready)
     
    Bonus Points If You Can:
    Troubleshoot advanced control systems
    Analyze technical data and present it in charts or reports
    Work independently and think critically to solve complex problems
     
    What It’s Like Working Here:
    Office-based environment with occasional visits to the manufacturing floor
    Quiet, professional setting with a collaborative team culture
    20–30% travel to support our amazing customers — both domestic and international
    Light physical activity may be required (some lifting, bending, stair-climbing)
     
    Why Join Us?
    Competitive hourly pay
    Opportunities for growth and advancement
    Be part of a company that values innovation, reliability, and people
    Work with state-of-the-art equipment and a supportive technical team
     
    ️ If you’re ready to put your technical skills to work in a rewarding and dynamic role — apply now and let’s build something great together!

    Numbers & Facts

    LocationCincinnati, Ohio
    Websitehttps://www.ctgclean.com/employment-opportunities

    Skills

    • Communication Skillsunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Customer/Client Researchunmatched
    • Data Analysisunmatched
    • Driver's Licenseunmatched
    • Electronicsunmatched
    • Equipment Maintenance/Repairunmatched
    • Leading Edge Technologyunmatched
    • Maintenance Servicesunmatched
    • Manufacturingunmatched
    • Presentation/Verbal Skillsunmatched
    • Printed Circuit Board (PCB)unmatched
    • Problem Solving Skillsunmatched
    • Programmable Logic Controller (PLC)unmatched
    • Technical Analysisunmatched
    • Technical Presentationunmatched
    • Technical Services Managementunmatched
    • Technical Supportunmatched
    • Telephone Skillsunmatched
    • Travel Planningunmatched
    • Willing to Travelunmatched
    • Writing Skillsunmatched

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