Service Technician

Position: Service Technician

Location: Office-based with travel (20-30%)

Department: Technical Service

Reports To: Technical Service Manager

Employment Type: Full-time | Hourly | Non-Exempt

Are You Ready to Get Hands-On with Cutting-Edge Industrial Technology?

We''re looking for a Service Technician who's passionate about problem-solving, enjoys working with their hands, and thrives in a high-tech, customer-focused environment. If you''re a tech-savvy professional with a knack for diagnostics and a desire to travel, this is the opportunity for you!

As part of our Technical Service Team, you''ll be the go-to expert for equipment repair, installations, and support. Your work will directly impact customer success and product performance across a variety of industries.

What You'll Be Doing:

Repairing, modifying, testing, and installing complex industrial equipment

Handling customer service requests and technical support inquiries

Logging and managing service calls, orders, and customer data

Keeping detailed records in our ERP and service databases

Preparing reports and documentation with precision and timeliness

Coordinating travel and visiting customer sites across the U.S. and abroad

Collaborating with teams to solve real-world technical challenges

Taking on additional technical and service-related tasks as needed

What You Bring to the Table (aka Minimum Requirements):

Associate's degree in Electrical or Mechanical Technology - or equivalent hands-on experience

2+ years in an industrial/technical environment

Working knowledge of PLCs, electronics, and printed circuit board diagnostics

Strong computer skills, including databases, Microsoft Office, and ERP software

A passion for learning new tools, systems, and technologies

Great communication skills - written, verbal, and in front of a group

Valid driver's license and the ability to travel internationally (passport-ready)

Bonus Points If You Can:

Troubleshoot advanced control systems

Analyze technical data and present it in charts or reports

Work independently and think critically to solve complex problems

What It's Like Working Here:

Office-based environment with occasional visits to the manufacturing floor

Quiet, professional setting with a collaborative team culture

20-30% travel to support our amazing customers - both domestic and international

Light physical activity may be required (some lifting, bending, stair-climbing)

Why Join Us?

Competitive hourly pay

Opportunities for growth and advancement

Be part of a company that values innovation, reliability, and people

Work with state-of-the-art equipment and a supportive technical team

️ If you're ready to put your technical skills to work in a rewarding and dynamic role - apply now and let's build something great together!