Service Technician

Your Role

To best serve our customers, we are increasing our presence within our field service area. This supports our mission in providing safe and high-quality service that is performed with great efficiency to our customers. As a Service Technician, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience. You will report to the Service Manager.

Responsibilities

You will perform routine preventive service, troubleshoot, and repair air compressors, air dryers, regenerative, and refrigerated drains, controllers, low-pressure blowers. You will set, install, and pipe compressor systems. You will display the ability to absorb a higher level of learning, including VSDs, refrigeration, industrial networks, remote monitoring, and air audits.

Additional Responsibilities

You will pressure wash and clean the customers entire equipment pad, including skids, coolers, concrete tanks, etc. You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs. You will completely fill out all service-related documentation, including service reports, start-up forms, warranty forms, oil sample forms, and parts return documents.

Training and Development

You will attend training at our Air Academy and train with Senior Service Technicians. You will promote and practice proper safety procedures and correct use of personal protective equipment.

Work Schedule and Travel

You will participate in a rotating 24/7/365 on-call pool with other Technicians, as scheduled by the Service Manager. You will travel to customer locations, including out-of-town and overnight travel, and possible overnight travel depending on the assigned territory.

Requirements

To succeed, you will need:

• 1-2 years of technical experience in the mechanical maintenance or electrical field
• Ability to work independently and complete tasks within assigned deadlines
• Customer-focused and take ownership of meeting the customers needs
• Ability to use computers to complete work orders, ordering parts, and training
• Ability to supply all basic required tools
• Participate in occasional travel to Rock Hill, SC for paid training
• Ability to lift up to 50 lbs. on a regular basis and work in industrial environments, including extremes in temperature, with continuous walking, reaching, bending, and kneeling
• Basic understanding of mechanics and electrical theory
• Ability to use computers to complete work orders
• High School Diploma or equivalent
• Certifications are a plus (EPA Certified)
• Valid drivers license and fluent in English

Benefits

In return, we offer:

• Flexible benefits plan, including medical, dental, and vision
• Generous 401(k) retirement plan match, in addition to an automatic contribution
• Competitive paid time off and sick time
• Life & Disability insurance
• Paid training
• Excellent paternal adoption and maternal leave
• Equipped with a company vehicle, laptop, cell phone, and uniform

Salary and Overtime

• Salary is based on knowledge, skills, and experience
• Salary has been geographically adjusted based on cost-of-living factors
• This position is overtime eligible, and overtime begins after completing 8 work hours in a day.

City: Des Moines, Iowa Recruiter: Joseph.Coleman@atlascopco.com