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Service Technician (Explosion Protection Systems)

Cullerton Group

Fort Mill, SC

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JOB DETAILS
SALARY
$85,000–$90,000 Per Year
SKILLS
Analysis Skills, Billing, Car Rentals, Commissioning, Communication Skills, Continuous Improvement, Control Systems, Customer Relations, Customer Support/Service, Driver's License, Electrical Engineering, Electricity, English Language, Establish Priorities, Identify Issues, Leadership, Logistics Management, Maintenance Services, On Site Support, Problem Solving Skills, Product Support, Programmable Logic Controller (PLC), Safety Process, Safety Systems, Scalable System Development, Schematics, Spanish Language, Support Documentation, Systems Administration/Management, Technical Delivery, Technical Drawing, Technical Support, Technical Writing, Travel Planning, Willing to Travel
LOCATION
Fort Mill, SC
POSTED
30+ days ago
Cullerton Group has a new opportunity for a Service Technician based in the South East US. The position will be remote wtih regular travel to client sites. Compensation is $85 - $90K/yr plus full travel expenses. 
  Job Description – Service Technician (Explosion Protection Systems)
Location: United States (Southeast preferred / flexible)
Reports to: Service Manager / Operations
Position Overview
We are looking for a skilled and driven Service Technician specializing in Explosion Protection Systems to support installation, commissioning, maintenance, and troubleshooting activities across North America.

This position is well suited for a hands-on field professional with strong knowledge of electrical and control systems, capable of operating independently while maintaining a high standard of organization and professionalism.

The individual in this role will work directly with customers both on-site and remotely, while also contributing to the development and expansion of service operations in the United States. This role offers a clear pathway into future leadership within the service organization.
Key Responsibilities Commissioning & Installation
  • Execute commissioning of explosion protection systems at customer locations
  • Verify system configuration, functionality, and compliance with technical specifications
  • Assist with installation tasks as needed
Maintenance & Troubleshooting
  • Perform routine maintenance, inspections, and preventative service
  • Identify, diagnose, and resolve technical issues both in the field and remotely
  • Troubleshoot electrical systems and PLC-based control systems
Technical Support
  • Deliver technical support to customers through:
    • On-site service visits
    • Remote communication (phone and digital channels)
  • Serve as a reliable technical point of contact
Documentation & Reporting
  • Create and maintain accurate documentation including:
    • Service reports
    • Commissioning records
    • Maintenance logs
  • Ensure documentation is completed clearly, promptly, and professionally
  • Provide required documentation to support internal workflows and billing processes
Job Planning & Organization
  • Prepare for service assignments by:
    • Reviewing technical materials
    • Confirming availability of tools, parts, and resources
  • Coordinate and manage travel logistics independently (flights, hotels, rental cars)
  • Organize schedules and prioritize service activities effectively
Continuous Improvement & Development
  • Contribute to the advancement of service processes and standards within the U.S.
  • Share field insights with engineering and product teams to support improvements
  • Support efforts to build a scalable and efficient service organization
Qualifications Education & Experience
  • Technical degree or certification in Electrical Engineering, Mechatronics, Industrial Technology, or a related field
  • Minimum of 5 years of experience as a field service technician in industrial settings
  • Strong experience working with:
    • Electrical systems
    • Control systems and PLCs (diagnostics and integration)
Technical Skills
  • Ability to read and interpret:
    • Electrical schematics
    • P&IDs and technical drawings
  • Hands-on experience commissioning and troubleshooting complex systems
  • Familiarity with industrial safety systems is preferred
Soft Skills & Work Style
  • Self-motivated with the ability to work independently
  • Strong organizational skills, especially in documentation and reporting
  • Analytical and solution-oriented mindset
  • Professional and effective communication skills in customer-facing environments
Languages
  • English (required)
  • Spanish (preferred, particularly for work in Mexico)
Travel & Availability
  • Willingness to travel extensively throughout:
    • United States
    • Canada
    • Mexico
  • Travel expectations: approximately 50–80% depending on workload
  • Flexibility to accommodate:
    • Weekend work
    • Short-notice assignments
  • Valid driver’s license and ability to travel internationally required
What We Offer
  • Opportunity to work with advanced explosion protection systems and technologies
  • High degree of autonomy and responsibility
  • Defined career progression toward Service Manager or Head of Service roles
  • Competitive compensation and travel-related benefits
  • Backing of an established global organization in process safety


 

About the Company

C

Cullerton Group

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