Service Technician

Job Title: Service Technician
Contract Duration: 1 year, possible extension
Location: Largo, FL
Work Arrangement: Onsite
Shift: Monday-Friday; 6:00am-2:30pm
Pay Rate: $18.50/hour
 

Summary
The Service Technician supports the company’s mission of saving and sustaining lives by performing repair and/or electrical-mechanical testing on in-home dialysis machines and infusion pumps. This role works both independently and as part of a team to ensure devices meet quality and performance standards, following established procedures and documenting all results accurately.

Responsibilities

• Perform repair, assembly, and/or testing of medical devices in accordance with standardized work instructions
• Ensure all work meets quality standards and is properly documented in system records
• Maintain continuous workflow on the service line to meet productivity and yield goals
• Interpret device readings and follow procedures to complete service tasks, escalating issues as needed
• Adhere to all environmental, health, and safety policies and procedures
• Support cross-functional operations, including assembly, repair, testing, and shipment preparation
• Conduct inspections and assist with training team members as needed
• Use hand and power tools (e.g., screwdrivers, pliers, tube cutters, crimp machines) to assemble/disassemble equipment
• Operate testing equipment and tools to verify device performance within specifications
• Assist with calibration of test equipment when required
• Support packaging, labeling, and shipment of finished products
• Receive incoming products and clean/sanitize devices and work areas using approved solutions

Qualifications

• Strong communication skills with the ability to follow written and verbal instructions
• Ability to work independently and collaboratively in a team environment
• Basic computer proficiency for data entry and navigating multiple systems
• Basic math skills required
• Familiarity with hand tools preferred; experience with testing equipment (e.g., multimeters, oscilloscopes) is a plus
• Ability to follow safety protocols and wear required PPE

Physical Requirements

• Ability to sit and stand for extended periods, with frequent walking, reaching, and handling tasks
• Ability to lift up to 30 lbs (up to 42 lbs in shipping roles)
• Comfortable working with cleaning agents and sanitizing solutions
• May occasionally handle devices exposed to bodily fluids
• Ability to work overtime as needed

Education & Experience

• High school diploma or GED required
• Prior experience in electrical/mechanical assembly, repair, or testing is preferred but not required