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Skills
Calibrationunmatched
Customer Satisfactionunmatched
Customer Trainingunmatched
Dental Insuranceunmatched
Driver's Licenseunmatched
Electrical Wiringunmatched
Electronicsunmatched
Equipment Maintenance/Repairunmatched
Equipment Replacementunmatched
Health Insuranceunmatched
Identify Issuesunmatched
Inventory Managementunmatched
Maintenance Servicesunmatched
Nondestructive Testing (NDT)unmatched
Organizational Skillsunmatched
Partner Salesunmatched
Productivity Managementunmatched
Safety Complianceunmatched
Safety Standardsunmatched
Schematicsunmatched
Staff Trainingunmatched
Technical Supportunmatched
Time Managementunmatched
Vision Planunmatched
Warehousingunmatched
Willing to Travelunmatched
Description
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
QED is seeking an organized, energetic and dependable individual to join our team. The Service Technician is responsible for performing maintenance, repair, calibration, and installation of Non-Destructive Testing (NDT) and related equipment at customer locations or in-house. Knowledge of NDT equipment is a plus.
WILL TRAIN individuals who have experience or an educational background in one or more of the following:
- Reading and interpreting wiring schematics
- Understanding electronics circuitry
- Electronics repair
Responsibilities and Expectations:
Troubleshoot, repair to component level (if needed), and install a wide range of NDT equipment from multiple manufacturers.
Perform periodic maintenance of NDT equipment.
Communicate with customer(s) to schedule service call(s) for both repair and maintenance activities.
Provide technical support to customers when they are attempting to troubleshoot/repair their own equipment.
Provide support to Service Manager when needed.
Follow up with customers to ensure product repairs are satisfactory and service call was performed to expectations.
Participate with planning equipment layout/facilities requirements for installation of equipment.
Advise customers if equipment is not in compliance with current safety standards.
Partner with sales department to determine what replacement equipment will satisfy customer needs when equipment has reached end of life and needs to be replaced.
Train customer personnel on safe and proper operation of equipment.
Train customer personnel to perform any maintenance that needs to be done by operators.
Work with Service Manager to schedule workload efficiently to minimize customer inconvenience and maximize productivity.
Maintain in-house repair of NDT equipment
Maintain accurate inventory and supplies for assigned warehouses.
Responsible for maintaining valid calibration dates on diagnostic tools, meters, and equipment.
Follow all safety practices appropriate for jobs being performed.
Look for opportunities while on job sites that could benefit customers and the company.
Maintain facility cleanliness and work area at the customer site and at warehouse locations.
Be on time, reliable and professional while maintaining QED's core values.
Willing to travel, sometimes overnight or on short notice. Valid Driver's License and clear driving record are required, as local deliveries/pickups may be required.