Service Technician

MarineMax, Inc.

quincy, MA

JOB DETAILS
SKILLS
Customer Satisfaction, Hydraulic Engineering, Insurance, Maintenance Services, Schedule Development, Single Sign-On (SSO), Time Management, Water Quality Testing
LOCATION
quincy, MA
POSTED
30+ days ago

OVERVIEW: The Marine/Service Technician is responsible for the repair and overhaul of boats, machinery and trailers.

KEY TASKS:

  • Examine boat and discuss the nature and extent of damage or malfunction with the service advisor or customer.

  • Perform diagnostics and repair of all types of marine engines and transmissions/drives/generators.

  • Perform mechanical repair work such as:

  • remove engine, transom or outdrive

  • disassemble unit and inspect parts for wear

  • overhaul or replace carburetors, blowers, generators, distributors, starters, pumps, electrical and fuel systems

  • rebuild parts such as engine cylinder blocks

  • rewire ignition system, lights and instrument panel

  • replace and adjust taillights

  • install and repair accessories such as radios, heaters, mirrors, and windshield wipers

  • Operate a hydraulic jack or hoist as needed.

  • Advise customers and/or insurance adjusters as to necessary repairs.

  • Complete repair work utilizing service scheduler and SSO's within the established timeframe

  • Ensure all warranty work is completed according to manufacture's and MarineMax guidelines

  • Safely operate MarineMax and customer vessels during diagnostic water testing operations

  • Maintain MarineMax tools in good condition and according to guidelines

  • Other duties as assigned

KEY RESULT AREAS:

  • Internal/external customer satisfaction/FANS
  • Timely and accurate completion of work
  • Maintain 100% productivity
  • MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

About the Company

M

MarineMax, Inc.