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Service Technician

Tellus Solutions

Roseville, CA

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JOB DETAILS
SKILLS
Analysis Skills, Business Ethics, Calibration, Communication Skills, Customer Relations, Customer Satisfaction, Customer Support/Service, Maintenance Services, Multitasking, Organizational Skills, Problem Solving Skills, Process Development, Service Delivery, Set Goals, Test & Measurement Equipment, Test Equipment
LOCATION
Roseville, CA
POSTED
30+ days ago
Job Description:
We are looking to add a Calibration & Repair Service Technician to our team! The person in this position will be responsible for calibration of RF Signal Generators.

Responsibilities:
  • Perform calibrations, adjustments, and repairs on Test Measurement and Diagnostic Equipment (TMDE).
  • Solve technical problems of limited scope and complexity. Escalate more difficult repairs to experienced technicians.
  • Work with clearly defined objectives on customer service assignments that may be repetitive in nature.
  • Working within your area of expertise, you will clarify, analyze, develop, and implement actions and solutions while supporting field staff and customers.
  • Provide consistent, solid contribution to team and service center delivery goals.
  • Adheres to established production processes and is responsible for achieving established team production goals.
  • Provides internal and external customer satisfaction through effective communication, innovation, and direct application of technical skills.
  • Exercises good discretion in the use of time and other Client resources. Maximizes the use of existing assets, multi-tasks effectively, and ensures Client resources are used properly. Understanding of and compliance with ESD protocol and connector care is a must.
  • Maintains high workmanship standards and delivers on commitments. Promotes ESD, Service Note compliance, and other programs that are conducive to the delivery of high quality service and minimization of re-repair.

Skills:
This position requires some education, specialized training/certification, or applicable Military experience.
  • This position requires calibration and repair signal of generators with ranges up to 67 GHz.
  • 4+ years of related experience in the calibration and repair of electronic test equipment is preferred.
  • Demonstrates electronic and mechanical competence.
  • Exercises good discretion in the use of time and other Client resources. Maximizes the use of existing assets, multi-tasks effectively, and ensures Client resources are used properly (i.e. connector care, ESD, ETE).
  • Maintains high workmanship standards and delivers on commitments. Promotes ESD, Service Note compliance, and other programs that are conducive to the delivery of high quality service and minimization of re-repair.
  • Communicates effectively with internal and external customers. May initiate customer interaction as appropriate.
  • Escalates issues through appropriate channels when necessary. This is done verbally or via written correspondence.
  • Possesses excellent organizational skills.
  • Exhibits the ability to build and maintain professional relationships with wide range of people.
  • Adheres to the highest standards of business ethics.

About the Company

T

Tellus Solutions

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