Custodial Services, Customer Relations, Customer Support/Service, Develop and Maintain Customers, Driver's License, Energy Efficiency, Equipment Maintenance/Repair, Forklift, Inventory Management, Lift/Move 50 Pounds, Maintenance Services, Preventative Maintenance, Product Marketing, Property Maintenance, Resolve Customer Issues, Safety/Work Safety, Sales, Telephone Skills, Travel Industry, Warehousing, Water Treatment, Willing to Travel
Company / Location Information
A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.
We Offer
Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.
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Primary Function
The Residential/Commercial Service Technician responsibilities include but not limited to; delivering salt, basic filter changes, preventative maintenance and maintaining customer relationships. The Residential/Commercial Service Technician I must have the ability to work on their own with little direct supervision, a clean driving record, and be mechanically minded.
Responsibilities
- Deliver salt to both residential and commercial customers.
- Basic service of equipment like filter changes
- Follow proper lifting techniques for repetitive lifting, and pushing of the salt and equipment
- Maintain customer relationships and provide answers during service calls and salt deliveries.
- Communicate with management, sales and customer service to resolve customer complaints.
- Travel in company vehicle to support and maintain service area.
- Maintain service vehicle inventory.
- Adhere to company safety and vehicle practices.
- Take in salt deliveries and unload into the warehouse via forklift.
- Basic shop duties such as cleaning and building maintenance.
- Perform any other activities as needed or as directed.
Qualifications
- High Scholl diploma (or GED equivalent)
- Valid driver's license
- Insurable driving record
- Ability to lift 50lbs consistently throughout the day
- Successful completion of pre-employment screenings, including DOT requirements
- Work in a variety of environments and temperatures (crawl spaces, attics, etc.)
Education (AOS)
High School Diploma or GED
ADA Statement & EEO Statement
Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.