Communication Skills, Construction, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Documentation, Driver's License, Equipment Maintenance/Repair, Identify Issues, Installation Guide, Maintenance Services, Material Moving, Microsoft Windows System Administration, On Site Support, Problem Solving Skills, Product Development, Quality Metrics, Roofing, Safety Process, Safety Standards, Time Management, Warehousing, Waterproofing, Willing to Travel, Windows Installer
QXO, Inc. (NYSE: QXO) is the largest publicly traded distributor of roofing, waterproofing, and related products, and the second largest publicly traded distributor of lumber and building materials in North America. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth.
The Service Technician - Window Installer is responsible for window installation, performing service, repair, and maintenance work at job sites or customer locations. This role ensures work is completed safely, efficiently, and to quality standards while delivering a high level of customer service. Depending on the business unit, work may include building product installation and service such as doors, windows, or related components.
What you'll do:
- Perform scheduled installation, service, maintenance, and repair work based on work orders or service requests
- Diagnose issues and implement appropriate solutions in the field
- Complete service documentation accurately and in a timely manner
- Communicate with customers and internal teams regarding service status and findings
- Prepare and organize materials, tools, and equipment needed for service calls
- Inspect completed work to ensure it meets quality and safety standards
- Maintain service vehicles, tools, and equipment in good working condition
- Follow all safety policies and procedures and report any unsafe conditions
- Support scheduling and coordination of service activities as needed
- Perform additional duties as required
What you'll bring:
- Experience in service, maintenance, construction, or a related field preferred
- Strong problem-solving and troubleshooting skills
- Ability to work independently and manage time effectively
- Good communication and customer service skills
- Strong attention to detail and commitment to quality work
- Ability to adapt to changing priorities in a fast-paced environment
- Familiarity with tools, equipment, and field service operations
- Experience with building products such as doors, windows, or similar systems
- Valid driver's license and clean driving record
- Experience working in customer-facing or field-based roles
- Ability to work in field, construction, warehouse, or outdoor environments
- Ability to stand, walk, bend, and perform physical tasks throughout the day
- Ability to lift and move materials as required
- Ability to work extended hours based on business needs
- Ability to travel between job sites and locations if required
What you'll earn:
- Health Care Benefits
- Paid Time Off
QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.