Service Writer

Service Writer

Salary

$42,723.20 - $44,865.60 Annually

Location

Albuquerque, NM

Job Type

Full Time

Job Number

2601174

Department

Solid Waste Management

Division

SW-Maint

Opening Date

06/09/2026

Closing Date

6/23/2026 11:59 PM Mountain

Bargaining Unit

BL

• Description
• Benefits
• Questions

Position Summary

Support the activities and operations of the shop service desk; prepare documents necessary for the activities and operations of the fleet division including invoices and work orders; assist vendors and customers with invoice and fleet inquiries; maintain the data information systems for the Department and perform a variety of technical tasks relative to assigned areas of responsibility.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Essential and Supplemental Functions

ESSENTIAL FUNCTIONS: Essential functions may include but are not limited to the functions listed below. Must be able to perform the essential functions of the job with or without a reasonable accommodation.

• Assist with the activities and operations of the shop service desk including the collection, verification, input and distribution of vehicle maintenance related information.
• Prepare documents necessary for the activities and operations of the fleet division including invoices, work orders, processed work orders, for payment, payroll work sheets and electronic timecards.
• Assist vendors and customers with invoice and fleet inquiries; authorize the use of outside vendors and repairs; assist mechanics in obtaining vehicle information.
• Perform office related duties in support of the division including records maintenance, processing and retrieval.
• Perform data entry of labor transactions, commercial repair transactions, vehicle warranty information and transaction credits.
• Maintain and review computer data for validity and accuracy through the reconciliation of reports; prepare periodical or other reports as required.
• Maintain lists, logs, records, files and data; compute charges and post information to summary lists, logs and records.
• Conduct inventory control procedures including inventory of fleet equipment and parts.

SUPPLEMENTAL FUNCTIONS:

• Train personnel on computer operations as required.
• Perform related duties and responsibilities as required.

Minimum Education, Experience And Additional Requirements

Education directly related to the minimum requirements below may be substituted for experience on a year for year basis.

High school diploma or GED; and

Three (3) years of experience maintaining, processing and retrieving records and preparing reports within a fleet management operation or auto/truck repair facility.

ADDITIONAL REQUIREMENTS:

Possession of a valid New Mexico Drivers license

Possession of a City Operators Permit (COP) within 30-days of hire.

Working Conditions

Environmental:

Office environment within vehicle maintenance shop; exposure to noise, dust, grease, oils, fuel and exhaust fumes.

Physical:

Essential and supplemental functions may require maintaining physical condition necessary for walking and standing for prolonged periods of time.

Total Rewards. Total You.

The City of Albuquerque takes pride in offering our employees one of the most attractive Total Rewards packages in New Mexico. In addition to competitive salaries, the City provides benefit options for health, pharmacy, dental, vision, life, disability, and much more. The City also has pre-tax savings plans for healthcare, childcare, and parking. Employees participate in the state's public retirement system (PERA), with the City paying up to 75 percent of the employee's contribution. That's higher than any other contribution rate in the state of New Mexico!

Paid holidays? Check

Paid parental leave? Check

Paid birthdays off? Check

Vacation and sick leave starting Day 1? Check and check

Our people matter and we prioritize physical, mental, and financial wellbeing. With resources such as onsite and mobile medical clinics, an employee assistance program that encourages work-life balance, and tuition assistance and professional development pathways, the City is committed to equipping our employees with tools to better their lives and grow their careers while serving their community.

Total Rewards - City of Albuquerque

Fire Department

Albuquerque Police Department

01

Do you possess a valid New Mexico Drivers License, or have the ability to obtain by date of hire? (Attach a copy of your Drivers License)

• Yes
• No

02

Select the highest level of successfully completed related education as identified by the minimum requirements. (Attach supporting degree or transcripts).

• No High School Diploma
• High School Diploma or GED
• Non/degree accredited- Some College
• Associates
• Bachelors
• Masters
• Juris Doctorate
• Doctorate

03

Select the number of years of work experience you possess which relates to the minimum requirements, if applicable, add verifiable time in a temporary upgrade status and/or volunteer experience when selecting number of years.

• No experience
• 1 to less than 6 months
• 6 to less than 12 months
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years to less than 6 years
• 6 years to less than 7 years
• 7 years to less than 8 years
• 8 years to less than 9 years
• 9 years to less than 10 years
• 10 years to less than 11 years
• 11 years to less than 12 years
• 12 years to less than 13 years
• 13 or more years

04

Do you possess experience maintaining, processing and retrieving records, and preparing reports within a fleet management operation or auto/truck repair facility?

• Yes
• No

Required Question

Employer City of Albuquerque

Address 400 Marquette N.W.

Albuquerque, New Mexico, 87103

Phone 505 768-3700

Website http://CABQ.GOV