We are company that cares about our employees and we work to ensure your continued growth and success. We are a family owned and operated dealership in Dallas for over 30 years with an outstanding culture and growing team. If you feel you would be a great fit with our amazing team, please carefully review what we have to offer, and what we expect from our employees below:
Benefits & Perks
- Dollar-for-dollar 401(k) match; eligible employees may begin contributing after 90 days of full-time employment — no open enrollment required
- Free Direct Primary Care ("Concierge") doctor
- Earn up to 4 weeks of paid vacation, with the option to cash out
- Paid Bereavement Leave
- 5 Paid Holidays plus one additional floating PTO day
- Employer-paid Life Insurance
- Employer-paid Long-Term Disability
- Tuition reimbursement up to $1,000/semester for courses toward a two-year degree or equivalent (pre-approval required; recipient must remain with the company for 12 months following the final reimbursement payment)
Employee Recognition & Milestones
- Annual service bonus: $50 per year of service, presented in cash by the owner
- Annual Thanksgiving turkey, presented by ownership and leadership
- Thanksgiving and Christmas lunches hosted at the dealership
- 5-year anniversary: custom gold ring (white or yellow gold) with the company name
- Every 5 years thereafter: two diamonds added to your ring
- 25-year milestone: Rolex watch
- 30-year milestone and beyond: silver bar awarded annually
RESPONSIBILITIES:
- Approach, Greet, and Offer Assistance or Direction To Any Customer Who Enters The Dealership Showroom or Sales Lot
- Maintain and/or Exceed Service Sales Goals As Required By Dealer
- Greet Customers Prompt and Friendly Manner
- Obtain and Review Customer and Vehicle Information and Maintain Client Database
- Ensure Customer Satisfaction By Exceeding The Customer’s Expectations and Providing A Great Customer Experience To All Customers
- Initiate and Present Multi-Point Inspection for Every Customer In Service
- Clearly Report All Vehicle Symptoms To Technical Team As Described By The Customer
- Follow Up With Customer In A Timely Manner and With Customer’s Selected Communication Preference
- Monitor The Progress Of Each Vehicle Throughout The Day, and Update All Customers A Minimum Of Twice Daily
- Explain All Completed Work and Charges To Customers Before or During Checkout
- Maintain and Exceed ACE (Acura Customer Experience) Standards
- Other Duties or Tasks As Requested or Required
REQUIREMENTS:
- Prior Automotive Experience Preferred
- Minimum High School Diploma or GED Equivalent Required
- Valid Driver’s License
- Proficiency With Standard Microsoft Software and Ability To Learn Other Computer-Based Tools for Client-Facing and A Majority Of Roles
- Excellent Communication and Customer Service Skills
- Professional Appearance and Work Ethic
- Self-Motivated
- Personal and Professional Integrity
- Ability To Work In A Fast Paced Environment
- Solid Work Ethic Around Attendance and Punctuality
- Complete A Pre-Employment Drug Screen and Background Check