Service Writer

Prestige Auto Works
  • Sacramento, California
  • $25–$38
  • Instant Apply
6 days ago

Job Description

Service Writer / Service Advisor – Full Time
Prestige Auto Works
About Us
Is a [family-owned / independent] auto repair shop serving [City] of Sacramento since 2009 We take pride in honest work, clear communication, and treating our customers right. We're looking for a reliable, people-friendly Service Writer to join our team full time.

What You'll Do:
  • Greet customers in person and on the phone, and make them feel welcome.
  • Listen to customer concerns and write clear, accurate repair orders.
  • Build estimates and invoices inTekmetric.
  • Explain recommended repairs, pricing, and timelines in plain language.
  • Get customer approval before work begins and keep them updated on progress.
  • Work closely with technicians to make sure jobs are done right and on time.
  • Order parts and check pricing and availability with vendors.
  • Schedule appointments and manage the daily workflow.
  • Handle payments and close out repair orders.
  • Follow up with customers after service and handle any concerns professionally.
  • Keep the front counter and customer area clean and organized.

What We're Looking For:
  • Experience as a service writer or service advisor in automotive repair.
  • Basic knowledge of automotive systems and common repairs.
  • Experience with Tekmetric or other shop management software is a plus.
  • Strong communication and customer service skills.
  • Organized and able to handle multiple customers and jobs at once.
  • Honest, dependable, and team-oriented.
  • Comfortable with computers, phones, and email.
  • Valid driver's license.
  • Bilingual (Spanish) is a plus.

Benefits:
  • Full-time position, [days and hours, e.g., Monday–Friday, 8am–5:00pm].
  • Paid vacation.
  • Paid holidays.
  • Paid sick days.
  • 401(k) [with company match, if offered].
  • [training].

How to Apply
Send your resume to [email] or apply in person at [33 Massie CT Sacramento Ca 95823].

Questions? Call [650 255 3808] and ask for Andre.

Numbers & Facts

LocationSacramento, California
Salary$25–$38

Skills

  • Automotive Industryunmatched
  • Automotive Repair and Maintenanceunmatched
  • Billingunmatched
  • Calendar Managementunmatched
  • Communication Skillsunmatched
  • Customer Support/Serviceunmatched
  • Driver's Licenseunmatched
  • Maintenance Servicesunmatched
  • Multilingualunmatched
  • Organizational Skillsunmatched
  • Pricingunmatched
  • Repair Ordersunmatched
  • Retail Managementunmatched
  • Spanish Languageunmatched
  • Team Playerunmatched
  • Time Managementunmatched
  • Writing Skillsunmatched

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