We’re looking for a driven, customer-focused Service Advisor who thrives in a fast-paced automotive environment and understands that customer service and a great service starts at the counter.
This role is perfect for someone who can build trust with customers, communicate repairs clearly, and drive strong sales while maintaining integrity. If you’re organized, confident, and enjoy working with both customers and technicians to solve problems, this is a great opportunity to grow with a high-performing team.
What You’ll Do
Greet customers professionally and create a welcoming first impression
Listen carefully to vehicle concerns and accurately document repair needs
Build estimates and explain recommended services in a clear, confident manner
Communicate effectively with technicians to ensure accurate diagnosis and repair timelines
Provide consistent updates to customers on vehicle status
Close repair orders while maintaining strong customer satisfaction
Maintain clean documentation and accurate service records
Help drive shop performance through strong communication and service recommendations
What We’re Looking For
Strong communication and people skills
Ability to explain technical information in a way customers understand
Sales confidence and the ability to present recommendations professionally
Organized and detail-oriented
Ability to work in a fast-paced, high-volume environment
Team player who supports technicians and management
Preferred Experience
Automotive service advisor / service writer experience
Sales experience in automotive or related industries
Familiarity with shop management systems and repair estimates
Knowledge of common automotive maintenance and repairs
What We Offer
Competitive compensation with performance incentives
Opportunity to grow with a strong, established company
A professional, team-focused environment
Ongoing training and development
If you’re someone who takes pride in delivering excellent service, building trust with customers, and contributing to a high-performing shop, we’d like to meet you.
Apply today and join a team that takes pride in doing things the right way.
Numbers & Facts
Location
TRENTON, NJ
Skills
Automotive Industryunmatched
Automotive Repair and Maintenanceunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Documentationunmatched
Interpersonal Skillsunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Repair Ordersunmatched
Retail Managementunmatched
Revenue Growthunmatched
Salesunmatched
Service Deliveryunmatched
Team Playerunmatched
Training/Teachingunmatched
Writing Skillsunmatched
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