Service Writer/Shop manager

Nelson’s Automotive is hiring a Full-Time Service Writer to join their skilled auto service team. Monday-Friday 7:30 - 5:00 pm

$40,000 - $75,000 / year depending on experience

The role of an automotive service writer is essential in ensuring customer satisfaction and the efficient operation of automotive service departments. It requires a blend of technical knowledge, customer service skills, and administrative abilities to succeed in this dynamic and rewarding career.

Responsibilities:

Greet customers and document vehicle issues.

Provide repair and maintenance recommendations.

Estimate costs for labor and parts.

Schedule appointments and update customers on vehicle status.

Handle payments, invoices, and customer inquiries.

Requirements:

Strong communication and customer service skills.

Basic automotive knowledge.

Ability to multitask and work in a fast-paced environment.

Benefits:

Paid vacation, 6 paid holidays, matching retirement benefit, medical benefits, Christmas dinner and bonus for employee and spouse/partner, achievable monthly bonus, discounted price on parts for your own vehicle.