Job Summary
The Food Farmacy Associate supports daily operations of a food-as-medicine program by packaging and delivering food to patients, coordinating deliveries and documentation in the EHR based on the task.
Minimum Qualifications
- Education: High school diploma or GED required
- Maryland resident
- Individuals eligible for the Maryland Service Year Program (generally ages 18-24)
- Experience: No prior experience required
- Licensure/Certification: None required
- Skills & Abilities:
- Safe driving practices and a clean driving record
- Time management and ability to meet delivery schedules
- Strong attention to detail and organization
- Ability to lift and carry bags (typically 25-50 lbs)
- Basic inventory tracking and documentation skills
- Customer service and communication skills
- Reliability and punctuality
- Problem-solving skills and adaptability in the field
- Familiarity with GPS/navigation tools
What You'll Do
- Package and prepare food bags according to program guidelines
- Load, transport, and deliver food to patients safely and on schedule
- Verify deliveries and maintain accurate logs and documentation
- Communicate with patients and team members regarding deliveries, issues and delays
- Provide friendly, respectful service during patient interactions
- Support overall Food Farmacy operations, as needed
What the Job is Really Like
- Fast-paced, hands-on work most of the day
- A mix of packing food and being on the road for deliveries
- Repetitive tasks (packing bags, loading/unloading)
- Lifting and moving items throughout your shift
- Working in different weather conditions during deliveries
- Following a set schedule but needing flexibility for changes
- Independent work while driving, team-based work while packing
- Interacting with patients-being friendly and respectful matters
- Staying organized to keep deliveries accurate and on time
- Feeling a sense of purpose helping people access healthy food
Work Environment & Demands
- Combination of time spent driving in the community, packing bags in the kitchen and assisting at the Food Farmacy pick-up location
- Regular lifting, carrying, and loading of bags (up to 25-50 lbs)
- Standing, walking, and repetitive tasks for extended periods
- Exposure to varying weather conditions during deliveries
- Fast-paced environment with set schedules and occasional route changes
What Success Looks Like
- Deliveries are accurate, on time, and completed safely
- Food bags are packed correctly and meet quality standards
- Inventory is organized and discrepancies are minimal
- Positive, respectful interactions with patients and team members
Caring for Our Team
We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role.
Happy to Help
At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.