ServiceNow Administrator Senior

ServiceNow Administrator Senior

Job ID: 2614683

Location: Remote Work, DC, United States

Date Posted: Jul 17, 2026

Category: Software

Subcategory: SW Engineer

Schedule: Full-Time

Shift: Day Job

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Public Trust

Potential for Remote Work: Remote

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Job Description

Description

SAIC is looking for exceptional IT professionals to join our Civilian Sector as a Senior ServiceNow Developer in support of the continued growth on our Department of the Interior team. SAIC leads the way to provide customer-centric IT Service Management (ITSM) focused on improving service and leveraging processes and strategies with an emphasis on timely IT services and support.

In this role, you will play a pivotal role in enhancing and integrating platform capabilities and module functionalities within the DOI ServiceNow environment. You will be instrumental in supporting the DOI through agile development practices, driving seamless integration of various systems and tools to optimize service.

Responsibilities:

• Assist in implementing new ServiceNow modules and platform capabilities aligned with enterprise strategic priorities, ensuring appropriate stakeholder engagement and operational integration.
• Mature and enhance functionality across previously implemented ServiceNow modules, driving improved workflow automation, data quality, operational transparency, and user experience.
• Foster platform-wide interoperability through integrations with DOI systems and data repositories, promoting a unified system-of-record across AIT and enterprise stakeholders.
• Apply Agile Software Development Life Cycle (SDLC) methodologies to lead the integration of ServiceNow with other enterprise systems, ensuring seamless data flow and interoperability between various tools and platforms.
• Collaborate with stakeholders to gather requirements and design integration solutions that align DOI's digital governance and enterprise architecture frameworks.
• Implement ServiceNow enhancements and integrations, leveraging best practices to ensure iterative delivery, continuous improvement, and alignment with evolving mission and operational priorities.
• Assist in promoting DOI business process reengineering and standardization to maximize the business value derived from integrated ServiceNow solutions.
• Assist with providing all required documentation, process guides, governance artifacts, knowledge transition artifacts and training materials to support enterprise-scale operations and adoption.

Qualifications

Required Skills and Experience:

• Bachelor's Degree in Information Technology and seven to nine years of relevant experience.
• Proven experience with integrating ServiceNow with enterprise systems.
• The ability to obtain and hold a Public Trust Clearance is essential, citizenship or green card with 3 years of residency.

Desired Skills and Experience:

• Strong preference for individuals with ServiceNow certifications, including Certified System Administrator (CSA) and Certified Application Developer (CAD).
• Proven experience with Scrum/Agile methodologies.
• Familiarity with supporting FedRAMP-authorized software is a plus.
• Results-Driven: Demonstrates a commitment to achieving integration goals delivering superior results with minimal oversight.
• Entrepreneurial Spirit: Embraces integration challenges with creativity and resourcefulness, continuously striving for excellence and innovation.
• Highly Motivated: Brings energy and enthusiasm to their work, setting ambitious goals and pushing boundaries to achieve them.

Target salary range: $160,001 - $200,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Overview

SAIC accepts applications on an ongoing basis and there is no deadline.

SAIC is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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