Job Description
WWT seeking an experienced ServiceNow Architect to design, build, and govern scalable solutions on the Now Platform. This role owns end-to-end platform architecture, builds custom scoped applications, and partners closely with business, development, security, and infrastructure teams to deliver solutions that scale across the enterprise.
Key Responsibilities
• Architect end-to-end ServiceNow solutions across ITSM, ITOM, ITAM, HRSD, CSM, or SecOps modules, ensuring alignment with enterprise architecture standards.
• Design and build custom scoped applications on the Now Platform, including data models, workflows, UI Builder pages, and App Engine Studio experiences.
• Define integration architecture using REST/SOAP APIs, Integration Hub, and MID Server to connect ServiceNow with third-party systems.
• Manage source control for ServiceNow development using GitHub, including branching strategies, merging, pull requests, and CI/CD pipelines to support safe, repeatable scoped application migrations across dev, test, and production instances.
• Establish platform governance: update set and application scope management, upgrade-safe design, performance tuning, and security best practices.
• Partner with business stakeholders, developers, admins, security, and infrastructure teams to translate requirements into scalable technical designs.
• Lead architecture review boards, mentor developers and admins, and drive adoption of ServiceNow best practices across distributed teams.
• Own CMDB and CSDM strategy, including data model governance across the platform
Job Responsibilities
Required Skills & Experience
• 8+ years of IT experience, including 5+ years dedicated to ServiceNow architecture and development.
• Deep expertise in the ServiceNow data model (CMDB, CSDM, Service Catalog), Glide APIs, Flow Designer, Business Rules, Client Scripts, ACLs, UI Policies, and Script Includes.
• Proven experience designing and building custom scoped applications, including App Engine Studio, custom tables, workflows, and UI Builder/UI pages.
• Strong JavaScript skills and experience with REST/SOAP integrations, IntegrationHub, and MID Server configurations.
• Hands-on experience with GitHub (or similar source control) for ServiceNow development: branching strategies, merging, pull requests, conflict resolution, and version control best practices for scoped application migrations across instances.
• Familiarity with ServiceNow’s native source control integration and CI/CD pipelines for automated build, test, and promotion between environments.
• Experience architecting solutions across one or more ServiceNow modules (ITSM, ITOM, ITAM, HRSD, CSM, or SecOps).
• Demonstrated ability to collaborate cross-functionally with business, development, security, and infrastructure teams.
• Experience leading architecture reviews and mentoring developers and admins.
• Excellent communication and stakeholder management skills in matrixed, multi-team environments.
Numbers & Facts
| Location | (Remote) |
| Job Type | Contractor |
| Salary | $75–$80 Per Hour |
| Company Size | 11 - 50 |
| Website | https://healthspectra.com |
Qualifications
Certifications
Required
• ServiceNow Certified System Administrator (CSA)
• Relevant ServiceNow Certified Implementation Specialist (CIS) certifications for modules in scope
Preferred
• ServiceNow Certified Technical Architect (CTA)
Education
Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent professional experience.
Skills
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