Job Description
Job Title: ServiceNow Architect
Duration- Fulltime Permanent
Location: Atlanta, GA (Onsite from Day1)
Job Description:
Duration- Fulltime Permanent
Location: Atlanta, GA (Onsite from Day1)
Job Description:
- Deep knowledge and experience in ServiceNow ITSM, ITOM modules
- Experience in developing workflows, customizing forms in ServiceNow
- Experience in ServiceNow VA and Now Assist
- Experience in integrating ServiceNow with monitoring, AI Ops and automation tools (PagerDuty, Ansible)
- Understanding of on-prem and AWS Infra/application components to Integrate and execute automations
- Understanding of monitoring and AI Ops tools
- Lead design and implementation of ServiceNow automation workflows in ITSM, ITOM modules
- Lead the discussion with application and infra stakeholders, conduct workshops to understand and finalize the requirements
- Design and solution integration of ServiceNow with IT Ops, monitoring and automation tools
- Planning and implementation of new features in ServiceNow (ServiceNow VA, Now Assist)
- Lead and guide offshore/onshore teams to track and implement the solution as per the expectations.
Numbers & Facts
| Location | Atlanta, GA |
| Industry | Computer/IT Services |
| Company Size | 500 to 999 employees |
| Year Founded | 1990 |
| Website | http://q1tech.com/ |
About Company
Q1 consists of experienced and recognized experts providing the capability to respond to market demand in order to provide professional services for our clients including Enterprise software implementations, application integration and technical / functional support.
Q1 has steadily grown into a Quality IT services and solutions organization with the average experience of our team being over 10 years. We have continuously met or exceeded client expectations by delivering professional services and project implementations on time and under budget to help clients truly recognize return on investment.
Skills
- Amazon Web Services (AWS)unmatched
- Ansibleunmatched
- Artificial Intelligence (AI)unmatched
- Automationunmatched
- IT Service Management (ITSM)unmatched
- Offshoringunmatched
- ServiceNowunmatched
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