Title: ServiceNow Consultant
Location: Remote
Type: Contract to hire
Duration: Long Term
Job duties/accountabilities
Technical Skills:- Proficient in Web development languages, specifically JavaScript, XML, AngularJS, and HTML/CSS
- Configure/Customize ServiceNow including Workflows using Flow Designer, Service Catalog, UI, Client scripts, Business rules, UI Actions, Script Includes etc.
- Extensive experience with Business Rules, Source Code Management, Flow Designer, and Integrations
- Knowledge of ServiceNow Platform, including building new applications and enhancing existing ones
Experience:- Proven track record in Order Management systems
- Background in Telecom is a plus but not mandatory
Responsibilities:- Lead a team of ServiceNow developers, review their work, providing guidance and mentorship
- Design solutions for new requirements and integrations, ensuring best coding practices are followed
- Identify gaps in existing solutions and work on improvements
- Manage stakeholder communication effectively
- Stay hands-on with the development and implementation of ServiceNow modules
Qualities:- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Ability to work independently or as part of a team
- Agile and adaptable to changing project requirements
Certifications Required:- Certified ServiceNow Administrator (CSA)
- Certified Implementation Specialist (CIS)