ServiceNow CRM/FSM Developer

Expert Technology Services

Austin, TX(remote)

JOB DETAILS
SKILLS
Application Programming Interface (API), Artificial Intelligence (AI), Automation, Background Investigation, CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing), Case Management, Continuous Deployment/Delivery, Continuous Integration, Customer Relationship Management (CRM), Customer Support/Service, DevOps, JavaScript, On Site Support, Scripting (Scripting Languages), ServiceNow
LOCATION
Austin, TX
POSTED
2 days ago

Please Note: As of July 22, 2021, our team will require that all candidate submissions include a LinkedIn profile. Please do not submit any candidates that do not have a LinkedIn.

100% Remote

* 5-8+ years of hands-on ServiceNow development experience

* Experience with CSM/CRM or case management platforms

* Experience building integrations and APIs

Strong skills in:

* JavaScript (server/client-side)

* Workflow/Flow Designer

* ServiceNow configuration and scripting

Required Skills : Certifications: * ServiceNow CSA * ServiceNow CAD (preferred) * CIS-CSM or FSM (nice to have) * 5-8 years of hands-on ServiceNow development experience * Experience with CSM/CRM or case management platforms * Experience building integrations and APIs Strong skills in: * JavaScript (server/client-side) * Workflow/Flow Designer * ServiceNow configuration and scripting Preferred: * Experience with Field Service Management (FSM) * Exposure to AI-enabled workflows or automation * Familiarity with CI/CD and DevOps practices What Success Looks Like: * High-quality, scalable CRM workflows and automation * Increased efficiency and reduced manual effort in customer service processes

Basic Qualification :

Additional Skills :

Background Check : No

Drug Screen : No


Rank :B2
Requested Date :2026-06-25

About the Company

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Expert Technology Services