ServiceNow Developer & Administrator

APN consulting Group

Evendale, OH

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JOB DETAILS

JOB TYPE

Contractor

SKILLS

Administrative Skills, Agile Programming Methodologies, Application Integration, Architectural Analysis, Artificial Intelligence (AI), Business Analysis, Business Solutions, Cloud Computing, Code Reviews, Consulting, Cross-Functional, ITIL (IT Infrastructure Library), Identify Issues, JavaScript, Operational Support, Problem Solving Skills, Process Improvement, Production Support, Reporting Dashboards, Scrum Project Management and Software Development, ServiceNow, Software Development, Software Patches, Support Documentation, Systems Administration/Management, Systems Maintenance, Team Player, Technical Recruiting, Testing

LOCATION

Evendale, OH

POSTED

30+ days ago

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.Job Title: ServiceNow Developer & AdministratorLocation: Evendale OH 45215Duration: 6 monthsRole: ServiceNow Developer And Admin.Experience: At Least Ten Years.Job Summary:Profiles will not be considered for anyone who does not have an active SN certification through the following Portal: https://partnerportal.service-now.com/partnerhome?id=verify_certificate />About the jobServiceNow Developer/Administrator - You will work in a fast-paced Agile environment supporting the ServiceNow Platform. You will administer and support multiple FedRamp ServiceNow instances to meet the unique business needs of our users and stakeholders. You will work with cross functional teams including architects, business analysts, developers, product owners and other stakeholders to understand, and provide solutions across different applications on the ServiceNow Platform. You will perform production support including incident resolution and troubleshooting.What you will doConfigures and develops on the ServiceNow platform including routine changes or configuration and adjustments as requested Provision, install, configure, operate, and maintain the ServiceNow platform Perform daily, weekly, monthly system monitoring, verifying the integrity and availability of ServiceNow applications Collaborate with Platform and Delivery teams to perform ServiceNow upgrades and patching. Coordinate system updates across different instances, ensure latest patches, and configuration changes Assist with report configuration, dashboards, and maintenance and performs operational administrative tasks, as needed Actively collaborates with other teammates to perform code reviews, discuss new developments and projects, and shadow other junior admins/developers as needed Support the administration for Production and non-prod instances Collaborate with the Production Support and ServiceNow Operation teams to monitor support cases Document administrative processes and issues resolution Working with business line stakeholders to develop clear requirements.Participate in the daily scrum meeting and other related Agile ceremonies Responsible for performing daily administration, issue resolution, and troubleshooting of the ServiceNow platform for any reported problems across all instances.What you will bring3+ Years' experience with ServiceNow Platform Administration Years of3+ experience with Application Experience: Incident, Problem, Change3+ Management, Knowledge, Service Catalog, ITOM/CMDBCurrent ServiceNow System Administrator certification required Strong experience in system administration and JavaScript Ability to troubleshoot complex technical issues Experience diagnosing performance related issues Agile experience Current ServiceNow System Administrator (CSA) certification required Priority consideration given to candidate that possess a current ServiceNow Certified Implementation Specialist (CIS) for SPM and/or APM certificationDesired SkillsServiceNow Development and Administration/Integration ServiceNow Certified Application Developer ITIL v3 or ITIL v4We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.

About the Company

APN consulting Group

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