Lighthouse Technology Services is partnering with our client to fill their ServiceNow Developer (Catalog & Flow Designer) position! This is a 12 month contract with potential to extend and/or convert and will be hybrid in Buffalo, NY. This role will be a W2 employee of Lighthouse Technology Services. No C2C or subcontracting arrangements will be considered.
What You'll Be Doing:
Design and build complex ServiceNow catalog items to enhance cloud tooling capabilities, adding visibility and streamlining workflows for infrastructure teams
Develop and maintain advanced Flow Designer workflows that automate task assignment, orchestrate multi-step processes, and integrate with various ServiceNow modules
Collaborate with the cyber security team to implement SecOps suite capabilities including SIR (Security Incident Response) and VR (Vulnerability Response) modules
Lead technical components of program-level projects, working as part of a team delivering enterprise-wide capabilities and enhancements
Complete comprehensive systems analysis, design, and development activities ranging from basic to highly complex technical requirements
Coordinate with applications and business units to recommend and implement systems solutions that drive project milestones and meet strategic objectives
Prepare detailed technical and functional specifications, maintain systems documentation, and execute thorough test plans including debugging activities
Provide analytical consulting and leadership in identifying new uses of information technologies to improve business processes and effectiveness
What You'll Need to Have:
5+ years of systems analysis and application development experience with strong expertise in ServiceNow platform development
Deep hands-on experience with ServiceNow Flow Designer, building complex backend automation workflows for catalog requests and task orchestration
Proven expertise in ServiceNow Catalog development, including creating and managing service catalog items and workflows
Experience with or strong interest in ServiceNow SecOps suite modules (SIR, USEM, Vulnerability Response) and cyber security integrations