Role: Analyst
Required Skills: Service Now
Qualification: BACHELOR OF COMPUTER SCIENCE
Experience: 8 - 10 Years
Function: TECHNOLOGY
Apply By: 2026-11-22
Must Have Technical/Functional Skills
Primary Skill: Experience configuring ServiceNow Workspaces, Flows, ACLs, Script Includes, Business Rules, UI Actions/Pages, Forms, Playbooks, Portals, and/or Reports.
Experience: 8+ yrs
Roles & Responsibilities
Bachelor's or master's degree in computer science or related field.
Key Responsibilities
- Design, configure, and maintain ServiceNow applications, workflows, integrations, and user interfaces.
- Implement solutions utilizing ServiceNow platform capabilities, including custom applications, APIs, business rules, flows, and catalog items.
- Collaborate with stakeholders to translate business requirements into technical solutions aligned with enterprise architecture standards.
- Participate in all phases of the SDLC, including requirements analysis, design, development, testing, deployment, and production support.
- Support release management activities and ensure successful deployment through established governance, change control, and DevOps practices.
- Develop and maintain integrations with internal and external systems using REST, SOAP, and other enterprise integration technologies.
- Ensure solutions meet security, audit, compliance, and regulatory requirements.
- Provide technical troubleshooting, root cause analysis, and ongoing platform enhancements. Required Qualifications
- ServiceNow certifications (System Administrator/CSA and Implementation Specialist/CIS).
- 3-5+ years' experience developing and supporting ServiceNow applications and platform capabilities.
- Experience configuring ServiceNow Workspaces, Flows, ACLs, Script Includes, Business Rules, UI Actions/Pages, Forms, Playbooks, Portals, and/or Reports.
- Proficiency with JavaScript, ServiceNow scripting, APIs, integrations, and workflow automation.
- Experience designing, configuring, and developing integrations with the ServiceNow platform, including connectors and Scripted REST APIs.
- Strong understanding of SDLC methodologies, release management, testing, and deployment practices leveraging Agile methodology. Preferred Qualifications
- ServiceNow Certified Application Developer (CAD) certification.
- Experience working within large enterprise environments, preferably in the financial services or other highly regulated industries.
- Experience supporting risk, compliance, governance, or enterprise service management initiatives.
- Familiarity with regulatory, audit, and cybersecurity requirements common within financial institutions.
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Ra nge: $110,000 - $120,000 a year