ServiceNow Developer

JOB DESCRIPTION

ServiceNow Developer with extensive technical background and demonstrated competence to contribute toward the success of our technology initiatives and to support enterprise adherence to information security controls and industry best practices by participating in various initiatives to protect the confidentiality, integrity and availability of our information systems. The candidate will contribute towards the success of implementing, enhancing and maintaining the ServiceNow Security Operations application suite. Individual must have extensive ServiceNow development experience and be an independent, innovative, self-starting team player and have the ability to perform in a fast paced, deadline driven environment.

The candidate will have a broad understanding of security controls and can collaborate across organizations to achieve mutual goals. Reviews, develops, tests, and implements security plans, products, and control techniques and provides implementation support for ServiceNow Vulnerability Response and Configuration Compliance modules.

Will provide technical expertise in development and support of all activities, processes, and tools for protecting technology-based information. Provides technical support to clients, users and management. Participate in the review, development, testing, and implementation of security solutions within ServiceNow. Evaluates new and proposed security systems and technologies.

The ServiceNow Developer will be primarily responsible for supporting the Threat Awareness & Application Security automation team and workflow solutions utilizing ServiceNow Security Operations (SecOps) in order to help simplify and streamline the organization's technical vulnerabilities and baseline compliance programs.

Responsibilities may include but are not limited to:

· Development and maintenance of ServiceNow Security Operation modules

· Supporting ServiceNow developers and engineers

· Configure out of the box workflows and create/maintain custom workflows

· Create integrations utilizing Integration Hub where possible

· Actively participant in regular scrum and requirement grooming sessions

· Rapidly prototype new solutions

· Peer review team's code

· Working with ServiceNow users to understand application requirements and crafting enhancements

· Provide improvement opportunities

· Providing recommendation to leadership on program enhancements and strategic direction

Basic Qualifications

· Bachelor's degree or equivalent work experience

· At least seven years of experience with the processes, tools, techniques and practices for assuring adherence to quality standards associated with developing, enhancing and operationalizing application systems and databases

Experience Should Include

· 3+ years experience working with and/or configuring ServiceNow with specific expertise with the Vulnerability Response and Configuration Compliance Modules

· 3+ years experience development with JavaScript

· 3+ years experience working in an environment with regulatory and compliance requirements for information security

· 3+ years experience in process development and documentation

· 3+ years working in an Agile especially Scrum

· Familiarity with Cloud technologies (AWS, Azure, GCP)

· Demonstrated professional verbal and writing skills

· Ability to communicate technical information to non-technical audiences and stakeholders

· Ability to build and maintain effective relationships with cross-functional teams, senior leadership, technical resources, and auditors

Preferred Skills/Experience

· ServiceNow Certifications

· ServiceNow Certified System Administrator

Is this a remote position? If not, what Client locations can a resource work and how many days a week will they be required to work onsite? – In Office 3 days a week – Portland, Dallas

• Can you please provide a summary of the project/initiatives which describes what's being done? – Software development for ServiceNow SecOps to support AI driven vulnerabilities
• What are the top 5-10 responsibilities for this position? (Please be detailed as to what the candidate is expected to do or complete on a daily basis)

• • Software development
  • Peer review of development work
  • End user communication on items being worked on
  • Fix Problem statements identified by ServiceNow
  • Incident reconciliation

• What skills/technologies are required (please include the number of years of experience required)?

• • ServiceNow Security Operations modules Experience - (Vuln Response & Configuration Mgmt)
  • JavaScript Development
  • OOTB workflow and custom workflow experience
  • Integration of scanner data into ServiceNow using Integration Hub

• What skills/attributes are preferred (these are a desired, not required)?

• • Regulatory and compliance experience
  • Cloud technology experience

• What does the interview process look like?
  o How many rounds? 2-3
  o Video, phone, or in person? Open to any form of interview
  o How technical will the interviews be? Second round will be technical based on current developers questions