Agile Programming Methodologies, Application Programming Interface (API), Automation, CSS (Cascading Style Sheet), Communication Skills, Computer Science, Data Modeling, Documentation, Ecosystems, HTML (HyperText Markup Language), Incident Management, Information Technology & Information Systems, Internet Technology, JSON, JavaScript, Knowledge Management, Leadership, Operational Improvement, Operational Strategy, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, REST (Representational State Transfer), SOAP (Simple Object Access Protocol), Scripting (Scripting Languages), Scrum Project Management and Software Development, ServiceNow, Software Administration, Software Design, Software Development Lifecycle (SDLC), Team Player, Technical Strategy, Test Harness, United States Citizen, User Interface/Experience (UI/UX), Web Programming, Writing Skills, XML (EXtensible Markup Language)