ServiceNow Developer (Remote U.S.)
We are seeking a skilled ServiceNow Developer to support a strategic initiative involving the consolidation of two existing ServiceNow instances into a new, unified platform following a recent merger and acquisition. This role requires strong hands-on experience across multiple ServiceNow modules and integrations, along with the ability to design and implement scalable solutions.
Project Overview
This engagement focuses on merging and modernizing ServiceNow environments into a single instance. The ideal candidate will play a key role in designing, developing, and integrating solutions across core platform capabilities.
Key Responsibilities- Design, develop, and implement applications and solutions on the ServiceNow platform
- Configure and customize ServiceNow modules, including forms, workflows, UI policies, and business rules
- Support ITIL-based processes through tailored ServiceNow solutions
- Perform day-to-day platform administration (user/group management, configuration, scripting)
- Collaborate with cross-functional stakeholders to gather requirements and deliver effective solutions
- Integrate ServiceNow with third-party systems and enterprise tools
- Troubleshoot and resolve technical issues related to configurations and integrations
- Develop and maintain technical documentation, including design specs, workflows, and user guides
Required Skills & Experience- Hands-on experience as a ServiceNow Developer in enterprise environments
- Strong expertise in ServiceNow development, configuration, and scripting (JavaScript, Glide API)
- Experience working across the following modules/platforms:
- Service Catalog & Service Portal
- ITSM (Incident, Problem, Change Management)
- CMDB & Discovery
- Event Management
- Demand Management / Agile
- Experience with integrations, including:
- Active Directory (AD) and LDAP
- Catalog and portal integrations
- Strong understanding of UI Policies, workflows, and platform customization
- Experience supporting system integrations and data migration efforts
- Ability to troubleshoot complex technical issues
Preferred Qualifications- Experience with ServiceNow instance consolidation or migration projects
- Familiarity with merger & acquisition (M&A) system integration initiatives
- ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer)
- Strong communication and collaboration skills
- Ability to work independently in a remote environment
Location
HOUIT41