ServiceNow Developer- HRSD

ServiceNow Developer- HRSD

Must Have Technical/Functional Skills

• Technical Expertise

o Strong hands-on experience with ServiceNow HRSD modules.

o Proficiency in ServiceNow scripting (JavaScript, Glide API), Flow Designer, and IntegrationHub.

• Certifications

o ServiceNow Certified System Administrator (CSA).

o ServiceNow HRSD Implementation Specialist (preferred).

• Domain Knowledge

o Understanding of HR processes, compliance, and employee lifecycle.

• Soft Skills

o Excellent communication, stakeholder management, and problem-solving skills.

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Roles & Responsibilities

• Solution Design & Implementation

o Lead end-to-end implementation of ServiceNow HRSD modules (Case Management, Employee Service Center, Knowledge Management, Lifecycle Events).

o Design and configure HR workflows, integrations, and automation using ServiceNow best practices.

• Platform Governance

o Define and enforce ServiceNow HRSD standards, security, and compliance requirements.

o Manage upgrades, patches, and performance tuning.

• Stakeholder Engagement

o Collaborate with HR, IT, and business teams to gather requirements and translate them into technical solutions.

o Provide thought leadership and roadmap planning for HRSD capabilities.

• Integration & Customization

o Integrate ServiceNow HRSD with HRIS systems (Workday, SAP SuccessFactors, etc.).

o Develop custom widgets, portals, and reports as needed.

• Team Leadership

o Mentor junior developers and administrators.

o Coordinate with offshore/onshore teams for delivery.

Generic Managerial Skills, If any

• Experience with other ServiceNow modules (ITSM, ITOM, GRC).
• Knowledge of Agile delivery methodologies.
• Exposure to AI/ML features in ServiceNow for HR automation.

Salary Range- $110,000-$125,000 a year