Experienced ServiceNow Developer with extensive hands-on experience on the ServiceNow platform, including CSM and ITSM modules. This role requires deep technical expertise in designing, developing, testing, and deploying ServiceNow solutions that align with business goals and enhance operational efficiency. Key Responsibilities:
Design, develop, and implement ServiceNow solutions across CSM and ITSM modules.
Configure and customize Case Management, Tasks, Life Cycle Events, and Activities.
Develop and maintain ServiceNow applications using App Engine Studio and UI Builder.
Create and manage Service Catalogs, Order Guides, Record Producers, and advanced workflows.
Implement and support modules such as Incident, Problem, Change, Knowledge, Release, Request, and Asset Management.
Build and maintain intuitive self-service portals and dashboards for CSM.
Configure Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Scheduled Jobs.
Integrate and manage CMDB, Discovery, and Mid-Server configurations.
Leverage Performance Analytics to monitor and optimize system performance.
Collaborate with cross-functional teams to deliver projects on time and within budget.
Develop front-end components using HTML, CSS, JavaScript, and server-side applications using JSP, Servlets, and JDBC.
Required Skills & Qualification
5+ years of hands-on experience as a ServiceNow Developer.
Strong expertise in CSM and ITSM modules.
Proficient in UI Builder.
Proficient in ServiceNow scripting, UI customization, and application development.
Experience with ServiceNow Discovery, CMDB, and Asset Management.
Experience with App Engine Studio and Flow Designer.
Solid understanding of web technologies (HTML, CSS, JavaScript) and Java-based backend development.
Strong analytical, problem-solving, and communication skills.
Preferred Certifications:
ServiceNow Certified System Administrator
ServiceNow Certified Application Developer
Numbers & Facts
Location
Jersey City, NJ
Industry
Other/Not Classified
Company Size
100 to 499 employees
Skills
Analysis Skillsunmatched
Asset Managementunmatched
Budget Managementunmatched
CSS (Cascading Style Sheet)unmatched
Case Managementunmatched
Communication Skillsunmatched
Cross-Functionalunmatched
Google App Engine (GAE)unmatched
HTML (HyperText Markup Language)unmatched
IT Service Management (ITSM)unmatched
Internet Technologyunmatched
JDBC (Java Database Connectivity)unmatched
Javaunmatched
Java Servletsunmatched
JavaScriptunmatched
JavaServer Pages (JSP)unmatched
Performance Analysisunmatched
Performance Tuning/Optimizationunmatched
Problem Solving Skillsunmatched
Reporting Dashboardsunmatched
Scripting (Scripting Languages)unmatched
Server Programming/Applicationsunmatched
ServiceNowunmatched
Software Administrationunmatched
Software Developmentunmatched
Systems Administration/Managementunmatched
Technical/Engineering Designunmatched
Test Plan/Scheduleunmatched
Time Managementunmatched
User Interface/Experience (UI/UX)unmatched
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