ServiceNow Developer

TekWissen LLC

Raleigh, NC

JOB DETAILS
SALARY
$59.50–$59.50
SKILLS
Agile Modeling, Amazon Web Services (AWS), Application Programming Interface (API), Automation, Broadband, Cloud Computing, Cross-Functional, Customer Experience, Customer Support/Service, Data Quality, DevOps, Digital Video, Diversity, Home Automation, Home Security, IP (Internet Protocol), IT Service Management (ITSM), Identify Issues, Information Technology & Information Systems, Internet Video, JavaScript, Microsoft Windows Azure, Operational Improvement, Operational Strategy, Problem Solving Skills, Process Improvement, Product Engineering, Protective Services, REST (Representational State Transfer), Release Management/Engineering, Requirements Management, Scalable System Development, Scripting (Scripting Languages), Service Delivery, ServiceNow, Software Development, Systems Administration/Management, VMWare, Workforce Management
LOCATION
Raleigh, NC
POSTED
2 days ago
Overview
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is the largest private broadband company in America, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. The client is committed to creating meaningful moments of human connection through technology. The largest private broadband company in America, we proudly serve six and a half million homes and businesses across 18 states. They are dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that make each one unique.
Job Title: ServiceNow Developer
Work Location:Raleigh, NC 27603
Duration: 11 Months
Work Type: Temporary Assignment
Job Type: Hybrid
Job Description:
Job Summary:
  • The ServiceNow Developer will be responsible for designing, developing, and implementing solutions within the ServiceNow platform to support RapidScale s managed services and internal operations.
  • This role will partner closely with Product, Engineering, Operations, and Service Delivery teams to enhance workflows, automate processes, and improve overall service experience for enterprise customers.
What You Will Do:
  • Design and develop scalable solutions within the ServiceNow platform across ITSM, ITOM, and related modules.
  • Configure workflows, forms, business rules, client scripts, and integrations to support service delivery and internal operations.
  • Build and maintain integrations between ServiceNow and external systems such as monitoring tools, cloud platforms, and CMDB sources.
  • Support CMDB design, data integrity, and service mapping initiatives.
  • Collaborate with cross-functional teams to translate business requirements into technical solutions.
  • Drive automation initiatives to improve operational efficiency and reduce manual effort.
  • Participate in platform upgrades, testing, and release management.
  • Provide advanced troubleshooting and support for ServiceNow-related issues.
What You Bring:
  • 3 to 6+ years of experience working with the ServiceNow platform.
  • Strong experience with ITSM and exposure to ITOM, CMDB, or Service Catalog.
  • Hands-on experience with JavaScript, REST APIs, and integrations.
  • Understanding of cloud environments (AWS, Azure, VMware) and how they integrate with ITSM workflows.
  • Experience working in a managed services, MSP, or enterprise IT environment preferred.
  • Strong problem-solving skills and ability to work in a fast-paced, cross-functional environment.
Preferred:
  • ServiceNow Certified System Administrator or Certified Application Developer.
  • Experience with service mapping and discovery.
  • Familiarity with DevOps or Agile delivery models.
TekWissen Group is an equal opportunity employer supporting workforce diversity.

About the Company

T

TekWissen LLC

WE THE TEKWISSEN PEOPLE

TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.

To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.

Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.

It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.

Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.



COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
2009
WEBSITE
http://www.tekwissen.com/