Title: ServiceNow Developer Location: Richmond, VA(Hybrid) Duration: 9 Months Interview type: Web Cam Interview Only
Job Description:
The Client is seeking a ServiceNow Developer to design,build, and enhance scalable solutions across the ServiceNow platform.
The role emphasizes secure API integrations, custom development, intuitive user experiences, and IT Service Management (ITSM), with additional ServiceNow domain and artificial intelligence experience valued.
Responsibilities Include:
Design, develop, test, deploy, and maintain ServiceNow applications and platform enhancements
Build secure, reliable integrations using REST, SOAP, webhooks, IntegrationHub, MID Server, and related technologies
Develop scripted REST APIs, business rules, script includes, client scripts, UI policies, and Flow Designer workflows
Configure and extend ITSM capabilities, including Incident, Problem, Change, Request, Knowledge, Service Catalog, and CMDB
Create intuitive, accessible experiences across Employee Center, Service Portal, workspaces, forms, catalogs, and mobile
Partner with stakeholders, product owners, architects, and support teams to translate requirements into technical solutions
Troubleshoot complex platform, integration, data, and performance issues
Apply development standards, security controls, automated testing, code review, source control, and release-management practices
Develop reusable components and documentation; support upgrades and releases; and evaluate AI and automation opportunities
Required/ Desired Skills
ServiceNow development and configuration
JavaScript and ServiceNow client-side and server-side scripting
API integration design, security, and troubleshooting
REST/SOAP, JSON/XML, OAuth 2.0, authentication, logging, and monitoring
ServiceNow ITSM processes and modules
Flow Designer, IntegrationHub, Service Catalog, ACLs, and automated testing
ServiceNow data models, tables, reference relationships, and CMDB
User-centered solution design, accessibility, security, and maintainability
Testing, code review, source control, and release-management practices
Analytical, troubleshooting, documentation, and communication skills
Collaboration with technical and non-technical stakeholders
Employee Center, Service Portal, UI Builder, and configurable workspaces
ServiceNow AI: Now Assist, generative AI, Predictive Intelligence, Virtual Agent, or AI Search