ServiceNow Developer *This is a hybrid position requiring 3 days/week onsite. *Local to the Richmond, VA, only, please. *We are not considering Corp-to-Corp (C2C) arrangements for this position.
Description:
Our client is seeking a ServiceNow Developer to design, build, and enhance scalable solutions across the ServiceNow platform.
The role emphasizes secure API integrations, custom development, intuitive user experiences, and IT Service Management ITSM with additional ServiceNow domain and artificial intelligence experience valued.
Responsibilities:
Design, develop, test, deploy, and maintain ServiceNow applications and platform enhancements
Build secure reliable integrations using REST SOAP webhooks IntegrationHub MID Server and related technologies
Develop scripted REST APIs business rules script includes client scripts UI policies and Flow Designer workflows
Configure and extend ITSM capabilities including Incident Problem Change Request Knowledge Service Catalog and CMDB
Create intuitive accessible experiences across Employee Center Service Portal workspaces forms catalogs and mobile
Partner with stakeholders product owners architects and support teams to translate requirements into technical solutions
Troubleshoot complex platform integration data and performance issues
Apply development standards security controls automated testing code review source control and release-management practices
Develop reusable components and documentation support upgrades and releases and evaluate AI and automation opportunities
Required Skills/Knowledge/Experience:
ServiceNow development and configuration, Required 4 Years
JavaScript and ServiceNow client-side and server-side scripting, Required 3 Years
API integration design, security, and troubleshooting, Required 2 Years
REST/SOAP, JSON/XML, OAuth 2.0, authentication, logging, and monitoring, Required 2 Years
ServiceNow ITSM processes and modules, Required 2 Years
Flow Designer, IntegrationHub, Service Catalog, ACLs, and automated testing, Required 2 Years
ServiceNow data models, tables, reference relationships, and CMDB, Required 2 Years
User-centered solution design, accessibility, security, and maintainability, Required 2 Years
Testing, code review, source control, and release-management practices, Required 2 Years
Analytical, troubleshooting, documentation, and communication skills, Required 3 Years
Collaboration with technical and non-technical stakeholders, Required 3 Years
Employee Center, Service Portal, UI Builder, and configurable workspaces, Required 2 Years
ServiceNow AI: Now Assist, generative AI, Predictive Intelligence, Virtual Agent, or AI Search, Required 2 Years
Enterprise integrations; accessibility; CSA/CAD/CIS-ITSM/ITIL certification, Required 2 Years
Other ServiceNow domains: ITOM, CSM, HRSD, IRM/GRC, or App Engine, Desired 2 Years
Automated deployment pipelines, Agile delivery, and DevOps practices, Desired 2 Years
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