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Software Engineer Jobs in Richmond, VA

ServiceNow Developer

Integrated Resources, Inc
  • Richmond, VA
  • Quick Apply
5 days ago

Job Description

Job Title: ServiceNow Developer
Location: Richmond VA (Hybrid - 3 days/week)
Duration: 1 year Contract with possible extension

Job Description:
The Client is seeking a ServiceNow Developer to design, build, and enhance scalable solutions across the ServiceNow platform. The role emphasizes secure API integrations, custom development, intuitive user experiences, and IT Service Management (ITSM), with additional ServiceNow domain and artificial intelligence experience valued.

Responsibilities Include:
  • Design, develop, test, deploy, and maintain ServiceNow applications and platform enhancements
  • Build secure, reliable integrations using REST, SOAP, webhooks, Integration Hub, MID Server, and related technologies
  • Develop scripted REST APIs, business rules, script includes, client scripts, UI policies, and Flow Designer workflows
  • Configure and extend ITSM capabilities, including Incident, Problem, Change, Request, Knowledge, Service Catalog, and CMDB
  • Create intuitive, accessible experiences across Employee Center, Service Portal, workspaces, forms, catalogs, and mobile
  • Partner with stakeholders, product owners, architects, and support teams to translate requirements into technical solutions
  • Troubleshoot complex platform, integration, data, and performance issues
  • Apply development standards, security controls, automated testing, code review, source control, and release-management practices
  • Develop reusable components and documentation; support upgrades and releases; and evaluate AI and automation opportunities.

Skill Matrix:
SkillRequiredAmount of ExperienceExperience
ServiceNow development and configurationRequired4Years
JavaScript and ServiceNow client-side and server-side scriptingRequired3Years
API integration design, security, and troubleshootingRequired2Years
REST/SOAP, JSON/XML, OAuth 2.0, authentication, logging, and monitoringRequired2Years
ServiceNow ITSM processes and modulesRequired2Years
Flow Designer, IntegrationHub, Service Catalog, ACLs, and automated testingRequired2Years
ServiceNow data models, tables, reference relationships, and CMDBRequired2Years
User-centered solution design, accessibility, security, and maintainabilityRequired2Years
Testing, code review, source control, and release-management practicesRequired2Years
Analytical, troubleshooting, documentation, and communication skillsRequired3Years
Collaboration with technical and non-technical stakeholdersRequired3Years
Employee Center, Service Portal, UI Builder, and configurable workspacesRequired2Years
ServiceNow AI: Now Assist, generative AI, Predictive Intelligence, Virtual Agent, or AI SearchRequired2Years
Enterprise integrations; accessibility; CSA/CAD/CIS-ITSM/ITIL certificationRequired2Years
Other ServiceNow domains: ITOM, CSM, HRSD, IRM/GRC, or App EngineDesired2Years
Automated deployment pipelines, Agile delivery, and DevOps practicesDesired2Years

Numbers & Facts

LocationRichmond, VA

Skills

  • Analysis Skillsunmatched
  • Application Programming Interface (API)unmatched
  • Artificial Intelligence (AI)unmatched
  • Automationunmatched
  • Change Requests/Ordersunmatched
  • Code Reviewsunmatched
  • Communication Skillsunmatched
  • Documentationunmatched
  • IT Service Management (ITSM)unmatched
  • Identify Issuesunmatched
  • JavaScriptunmatched
  • Multiplatform/Cross-Platformunmatched
  • REST (Representational State Transfer)unmatched
  • Release Management/Engineeringunmatched
  • Requirements Managementunmatched
  • SOAP (Simple Object Access Protocol)unmatched
  • Scalable System Developmentunmatched
  • Scripting (Scripting Languages)unmatched
  • Server Programming/Applicationsunmatched
  • Server Side Internet Programmingunmatched
  • ServiceNowunmatched
  • Software Administrationunmatched
  • Source Code/Configuration Management (SCM)unmatched
  • Test Automationunmatched
  • Test Plan/Scheduleunmatched
  • User Interface/Experience (UI/UX)unmatched

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