ServiceNow Developer

Diverse Linx

Seattle, WA

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JOB DETAILS

LOCATION

Seattle, WA

POSTED

30+ days ago

Competencies:	Digital : ServiceNow_Customer Service Management, ServiceNow
Experience (Years):	6-8
Essential Skills:	Experience supporting Customer Service organizations (2+ years) Develops UI forms, fields, notifications, and workflows Maintains JavaScript server/client code Builds reports, gauges, and home pages Maintains service level agreement (SLA) data and monitors SLA workflows Creates new service catalog requests and items with variables Creates, monitors, modifies, and publishes workflows with approvals Searches, populates, and customizes the CSM knowledge base(s) Creates access control rules Knowledge of ServiceNow applications and interrelationships Experience with implementing ServiceNow processes and functions Experience with Service Management and related tools-Familiarity with web applications, networks, protocols, and email (SMTP, POP3). Integration experience with CRM and ERP systems Web Services integration experience Certified System Administrator [CSA] Servicenow CSM Fundamentals
Desirable Skills:	Effective communication skills with both non-technical and technical audiences (verbal and written) Excellent Interpersonal skills to work with the project team members collaboratively Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

About the Company

Diverse Linx

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