ServiceNow Field Service Management (FSM) Lead needs 10 years
ServiceNow Field Service Management (FSM) Lead requires:
leading FSM module deployment in ServiceNow., Strong understanding of ITSM practices, ITIL framework, and Agile
Experience migrating legacy systems to ServiceNow.
Strong understanding of compliance frameworks.
Experience with mobile workflows and field service operations.
Familiarity with ITILITSM processes and Agile methodologies
Lead the implementation and configuration of the ServiceNow FSM module
ServiceNow Field Service Management (FSM) Lead duties:
Build out FSM functionalities including Preventative Maintenance and Calibration automated tasks. Ensure workflows and data structures support compliance and effective reporting.
Design and implement mobile workflows for field technicians and maintenance staff.
Collaborate with cross-functional teams to deliver a scalable FSM solution and provide training and documentation.
Numbers & Facts
Location
San Francisco, California
Skills
Agile Programming Methodologiesunmatched
Calibrationunmatched
Cross-Functionalunmatched
Data Structuresunmatched
Documentationunmatched
Groundskeepingunmatched
IT Service Management (ITSM)unmatched
ITIL (IT Infrastructure Library)unmatched
Maintenance Servicesunmatched
On Site Supportunmatched
Preventative Maintenanceunmatched
ServiceNowunmatched
System Migrationunmatched
Training/Teachingunmatched
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