AngularJS, Application Programming Interface (API), CSS (Cascading Style Sheet), Communication Skills, Data Import/Export, HTML (HyperText Markup Language), IT Service Management (ITSM), JavaScript, Project/Program Management, REST (Representational State Transfer), Reporting Dashboards, SOAP (Simple Object Access Protocol), Schedule Development, Scripting (Scripting Languages), ServiceNow, Software Development, Systems Administration/Management, User Interface/Experience (UI/UX)
Hello,
I Hope you are doing great! this is AnujSharma from Q1 Technologies INC. Please let me know your interest on below position and share your Updated Resume with Work Authorization.
Job Title: ServiceNow Implementation Specialist
Duration- Fulltime Permanent
Location: Charlotte NC, Plano TX Onsite
Job Description:
ServiceNow Implementation Specialist
Must Have Technical/Functional Skills
Primary Skill: JavaScript, Glide API, Business Rules, Client Scripts, Flow Designer, Service Catalog, REST Integrations, ITSM.
Secondary: HTML/CSS, JSON/XML, Integration Hub, MID Server, Reporting, ITIL, Agile.
Experience: Minimum 10 years
Roles & Responsibilities
• Develop and enhance applications using Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and Glide scripting.
• Build and customize Service Catalog items, workflows, record producers, and request workflows.
• Design solutions using Flow Designer, Workflow Editor, and Scripted REST APIs.
• Create and maintain custom modules, tables, and applications on the ServiceNow platform
• Customize forms, lists, dashboards, and reports to meet business needs.
• Configure ServiceNow modules (ITSM, ITOM, ITAM, HRSD, CSM, or others depending on project requirements).
• Implement and maintain ACLs, roles, and security rules to ensure platform integrity.
• Modify UI Pages, UI Macros, and advanced components as needed.
• Develop and support integrations with external systems using:
o REST / SOAP APIs
o MID Server
o Integration Hub
o Web services
• Build transform maps, import sets, and data load workflows.
• Manage scheduled jobs, data syncs, and third party connector configurations.
• Certifications: ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS).
• Technical Knowledge: Proficiency in JavaScript, HTML, CSS, and Angular JS.
• Experience: 3+ years in ServiceNow administration and implementation.
• Modules: Experience with ITSM, ITOM, CMDB, or ITAM.
• Soft Skills: Strong communication, stakeholder management, and project management skills.
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Q1 Technologies, Inc
Q1 consists of experienced and recognized experts providing the capability to respond to market demand in order to provide professional services for our clients including Enterprise software implementations, application integration and technical / functional support.
Q1 has steadily grown into a Quality IT services and solutions organization with the average experience of our team being over 10 years. We have continuously met or exceeded client expectations by delivering professional services and project implementations on time and under budget to help clients truly recognize return on investment.