ServiceNow Integration Developer

ServiceNow SIAM Developer

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

We are seeking a ServiceNow SIAM Developer with strong experience in ServiceNow development and Service Integration & Management (SIAM) environments. The candidate will develop, configure, and support ServiceNow solutions that enable seamless service delivery, vendor integration, ITSM processes, and operational governance across multiple service providers.

Key Responsibilities

• Develop and configure ServiceNow ITSM solutions, workflows, and integrations.
• Support SIAM processes including Incident, Problem, Change, Request, and SLA Management.
• Build and maintain ServiceNow modules such as ITSM, CMDB, Service Catalog, and Performance Analytics.
• Develop REST/SOAP API integrations with third-party tools and service providers.
• Create dashboards and reports for service performance, vendor governance, and operational metrics.
• Support CMDB, Discovery, and Service Mapping initiatives.
• Participate in platform upgrades, testing, and release management activities.

Required Skills

• 5+ years of ServiceNow development experience.
• Strong expertise in: ITSM, Flow Designer, Business Rules, Client Scripts, Service Catalog, CMDB, Integration Hub.
• Proficiency in JavaScript, REST APIs, and ServiceNow scripting.
• Experience supporting SIAM or multi-vendor service delivery environments.
• Strong understanding of ITIL processes.

Preferred Qualifications

• ServiceNow CSA and CAD certifications.
• ITIL v4 Foundation certification.
• SIAM Foundation certification.
• Experience with ITOM, Discovery, and Service Mapping.

Nice to Have

• Experience with enterprise-scale ServiceNow implementations.
• Exposure to cloud platforms (Azure, AWS, GCP).
• Strong stakeholder communication and problem-solving skills.

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.