Job Title: ServiceNow ITAM Lead
Location: Bloomington, IL (Onsite)
Experience: 10+ years
Visa: No OPT & CPT
*Job Description*
Work extensively with the ServiceNow ITAM, HAM modules to manage and optimize hardware asset lifecycle processes
Collaborate with crossfunctional teams to ensure effective integration of ITAM and HAM with other ServiceNow modules
Utilize knowledge of ServiceNow platform capabilities including APIs workflows and configuration to enhance asset management solutions
Participate in the design development and customization of ServiceNow applications related to ITAM and HAM
Support the maintenance and continuous improvement of IT asset and hardware asset management processes within the enterprise environment
Ensure compliance with software license and hardware asset policies through effective configuration and automation
Assist in troubleshooting and resolving platform issues related to ITAM, HAM modules
Maintain documentation related to system configurations processes and best practices
*Roles and Responsibilities*
Implement and configure ServiceNow ITAM and HAM modules following industry best practices
Develop and customize workflows business rules client scripts UI policies and actions specific to ITAM, HAM requirements
Manage software and hardware asset lifecycle including discovery compliance license management and retirement
Configure integrations with thirdparty systems for data population and synchronization using REST SOAP and other APIs
Participate actively in build activities peer reviews and technical validations to ensure highquality deliverables
Document technical details release notes and conduct knowledge transfer sessions
Collaborate with stakeholders to support User Acceptance Testing UAT and address any issues
Stay current with ServiceNow certifications and best practices related to ITAMHAM to continuously enhance platform capabilities
*Mandatory Skills* ServiceNow ITAM-HAM
Email to: shafi@neodymtechnologies.com
Contact: 614 350 5050 Ext: 106