$130,000–$150,000 Per Year
Artificial Intelligence (AI), Automation, Customer Support/Service, Establish Priorities, Legal, Loan Funding, Risk, ServiceNow, Student Loans, Use Cases
Must Have Technical/Functional Skills
ServiceNow Now Assist, Moveworks
Roles & Responsibilities
- Good exposure on ServiceNow AI platform, Now Assist, AI Control Tower, Moveworks AI Assistant,Predictive intelligence and workflow data fabric.
- Identify and prioritize AI / agentic use cases across service desk, application, and infrastructure operations
- Define architecture and decision framework for: Now Assist vs Predictive Intelligence vs Moveworks
- Design integrated ServiceNow + Moveworks solutions for conversational AI and workflow execution
- Drive implementation of: AI-assisted and autonomous workflows, Knowledge generation, triage, and resolution automation
- Establish AI operating model and governance (intake, lifecycle, risk, compliance, support)
Salary Range: $130,000- $150,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SP1
T
Tata Consultancy Services Ltd