Job Description
An established financial institution is seeking a ServiceNow Platform Administrator for a remote opportunity. The role focuses on administering and supporting the ServiceNow platform across production and non-production environments, with an emphasis on stability, upgrades, governance, and operational excellence.
**Please no 3rd Parties**
About the Opportunity:
Schedule: Monday through Friday
Hours: Standard business
Setting: Remote
Responsibilities:
Provide primary operational support for the ServiceNow platform
Monitor platform performance, stability, and overall operational readiness
Support upgrade preparation, environment validation, and post-upgrade stabilization
Manage administrative permissions, developer access, and environment-related requests
Track platform defects, problem records, support cases, and remediation plans through resolution
Qualifications:
Experience with ServiceNow system administration and platform operations
Experience with ServiceNow modules and capabilities including ITSM, HRSD, CSM, Employee Center, Service Catalog, Virtual Agent, and Flow Designer
Experience with ServiceNow platform upgrades and release management
Strong understanding of Incident, Problem, Change, and Knowledge Management processes
Experience with ServiceNow instance cloning and environment management
Experience administering ServiceNow integrations and plugins
Experience providing operational support and working with vendors
Knowledge of performance monitoring and platform governance
Strong troubleshooting, communication, and stakeholder management skills
Numbers & Facts
| Location | Fully Remote, District of Columbia (Remote) |
| Industry | Staffing/Employment Agencies |
| Salary | $65–$77 Per Hour |
| Company Size | 100 to 499 employees |
| Year Founded | 1985 |
| Website | http://www.tandymgroup.com |
About Company
At Tandym Group (formerly The Execu|Search Group), we’re committed to connecting talented people like you with leading companies. With our personalized approach, you’ll never feel like just a resume when you work with us. We know that every job—and every job seeker—is different, which is why we keep the focus on you and your goals. This philosophy has allowed us to help thousands of people find career success over the last three decades, and we’re here to help you do the same.
With our extensive network of companies and full suite of direct hire recruitment and contract staffing services, you’ll have access to a variety of roles. We match talent with highly curated opportunities across healthcare, professional services, tech, and life sciences—but it goes far beyond that.
When you partner with us, we’re all in. Your goals become our goals, and we are committed to helping you reach your highest potential. From matching you with your dream role to providing resume guidance and interview prep, we’re here for the entire journey. In the constantly changing world of work, you can count on us to be by your side.
With our extensive network of companies and full suite of direct hire recruitment and contract staffing services, you’ll have access to a variety of roles. We match talent with highly curated opportunities across healthcare, professional services, tech, and life sciences—but it goes far beyond that.
When you partner with us, we’re all in. Your goals become our goals, and we are committed to helping you reach your highest potential. From matching you with your dream role to providing resume guidance and interview prep, we’re here for the entire journey. In the constantly changing world of work, you can count on us to be by your side.
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