ServiceNow Project Manager (Program Leadership)

ServiceNow Project Manager ( Program Leadership )

Seven Hills Park-GDC~, Mason, OH

Contract

Lead the enterprise ServiceNow implementation

Direct multiple concurrent workstreams

Align projects with Department strategic objectives

Manage implementation sequencing and priorities

Project Controls

Build and maintain project plans

Manage schedules, milestones, dependencies, and deliverables

Track risks, issues, assumptions, decisions, and scope

Monitor overall project health

Stakeholder Coordination

Coordinate business and technical teams

Facilitate project meetings

Support executive decision-making

Deliver executive-level reporting and status updates

Vendor & Partner Management

Coordinate activities with:

ServiceNow

Implementation partners

Third-party vendors

Deployment & Adoption

Coordinate testing activities:

Support training programs

Manage deployment readiness

Support go-live execution

Assist with post-production stabilization and continuous improvement

Governance

Establish governance processes:

Support executive steering activities

Ensure project quality and business outcomes

The consultant is expected to produce:

Enterprise ServiceNow project management plan

Integrated project schedule

Executive status reports

Risk and issue logs

Milestone reporting

Governance documentation

Executive briefings

Meeting agendas and action item tracking

Testing and deployment coordination artifacts

Knowledge transfer documentation

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.